Hospitality Team Member

2 days ago


Reno, Nevada, United States Peppermill Casinos Full time

We are seeking a highly motivated and detail-oriented Guest Services Specialist to join our team at Peppermill Casinos.

This is a dynamic role that requires strong communication and interpersonal skills. You will be the face of our hotel, interacting with guests on a daily basis and ensuring their stay with us is comfortable and enjoyable.

The ideal candidate will have excellent problem-solving skills, the ability to multitask and work under pressure. A high school diploma or equivalent is required, as well as previous experience in a customer-facing role.

A competitive salary of $45,000 per year reflects the importance of this position in delivering exceptional service to our guests. We also offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.

  • Provide exceptional guest service and ensure a positive experience for all hotel guests.
  • Clean and maintain hotel rooms to established quality standards.
  • Follow all departmental and safety procedures to ensure a safe working environment.
  • Promote positive guest relations and promptly attend to guests' needs.
  • Report any maintenance problems observed immediately.

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