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Evening Member Services Associate

2 months ago

Woburn, Massachusetts, United States Planet Fitness Full time
Join the Planet Fitness Family

We are seeking a Member Services Associate to enhance our team. In this role, you will be tasked with delivering outstanding customer support to our members, potential members, and visitors. This position provides excellent benefits and pathways for professional development within the organization.

Benefits:
  • Incentives based on performance
  • Attractive salary package
  • Career growth opportunities
  • Comprehensive training and development initiatives
Position Overview:

The Member Services Associate is vital in fostering a welcoming atmosphere for our members. You will welcome members, respond to inquiries, assist with registrations, and ensure the facility is clean and well-kept.

Key Responsibilities:
  • Deliver exceptional service to members, prospective members, and guests
  • Support front desk operations including phone inquiries, member check-ins, and facility tours
  • Ensure the cleanliness and organization of the club
Qualifications:
  • Prior experience in customer service is preferred
  • Basic proficiency in computer usage
  • Enthusiasm for fitness and wellness
  • Positive demeanor and dependability
  • Strong communication and problem-solving abilities
Physical Requirements:
  • Ability to stand and walk for extended periods
  • Occasional lifting of up to 50 lbs
  • Exposure to cleaning chemicals
Additional Perks:
  • Team-based performance bonuses
  • Complimentary Black Card membership after 30 days
  • Company-sponsored benefits for full-time staff

Become a part of a company that prioritizes its workforce and advocates for a healthy lifestyle. We look forward to welcoming you to our team at Planet Fitness.