Merchandise Associate

1 month ago


Woburn, Massachusetts, United States HomeSense Full time
Job Title: Merchandise Associate

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at HomeSense. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by ensuring that our stores are well-stocked, visually appealing, and easy to navigate.

Key Responsibilities:
  • Receiving and processing merchandise shipments in a timely and accurate manner
  • Maintaining a clean and organized store environment, including the sales floor, stockroom, and backroom
  • Providing excellent customer service by engaging with customers, answering questions, and resolving issues in a professional and courteous manner
  • Supporting the sales floor team by restocking shelves, folding merchandise, and maintaining visual displays
  • Participating in visual merchandising and store displays to create an engaging and appealing shopping experience
  • Working effectively with the sales floor team to achieve sales goals and meet customer needs
Requirements:
  • Excellent customer service skills and a strong ability to work with customers from diverse backgrounds
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Strong communication and organizational skills, with attention to detail and ability to multitask
  • Ability to lift heavy objects and stand for long periods of time
  • Previous retail experience preferred, but not required
What We Offer:
  • A competitive hourly rate and opportunities for advancement
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with company match
  • Discounts on merchandise and other perks

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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