Store Manager in Training Position

2 weeks ago


Ypsilanti, Michigan, United States Insomnia Cookies Full time
Job Summary:

We are seeking a highly motivated and experienced Store Manager in Training to join our team at Insomnia Cookies. As a Store Manager in Training, you will be responsible for supervising and training team members, conducting interviews, and supporting the Store Ops Manager with ordering and inventory control.

Key Responsibilities:
  • Supervise and train team members to ensure excellent customer service and sales performance.
  • Conduct initial interviews for potential new hires and provide feedback to the Store Ops Manager.
  • Support the Store Ops Manager with ordering, inventory control, and scheduling.
  • Hold staff accountable to Insomnia Cookies' standards and ensure compliance with company policies.
  • Upsell and provide excellent customer service to drive sales and revenue growth.
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store.
  • Prior experience conducting in-person interviews of hourly support staff.
  • Prior Point of Sale (POS) systems experience.
  • Ability to utilize MS Office, Word, and our Applicant Tracking System.
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun).
  • Must be 18 years of age or older and have legal eligibility for employment in the United States.
About Us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Today, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night.


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