Service Desk Operator

1 week ago


Jacksonville, Florida, United States Tom Bush Family of Dealerships Full time
Position Overview

We are seeking a skilled Service Desk Operator to join our team. This role involves handling customer inquiries, scheduling Service appointments, and assisting with automotive service needs.

The ideal candidate will have experience in customer relations and telephone handling, as well as excellent communication and problem-solving skills. We offer a competitive salary range of $13.00 - $16.00 per hour, depending on experience, plus monthly commission bonuses for department or individual performance goals.

Key Tasks
  • Handle all incoming telephone calls promptly and courteously
  • Schedule Service appointments
  • Reach out to recalled vehicle owners
  • Notify Managers of customer complaints

We maintain a family-friendly schedule, closed Sundays, and offer a comprehensive benefits package including medical, dental, disability, paid vacations, vision, and 401k with a company match.



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