Beverage Support Specialist

1 week ago


Fort Walton Beach, Florida, United States Island Resort Fort Walton Beach Full time

Position Overview:

The primary responsibility of this role is to replenish and track the beverage inventory to improve customer service and satisfaction.

Key Qualifications:

  • Minimum of three to six months of relevant experience or a suitable combination of training and experience.
  • Must possess Alcohol Awareness Certification in accordance with State regulations.
  • Proficient in reading, writing, and speaking the English language.
  • Strong problem-solving skills, with the ability to develop alternative solutions and maintain composure in emotional situations.
  • Capable of managing challenging customer interactions, responding promptly to service requests.
  • Exhibits a high level of professionalism, treating all individuals with respect and consideration.
  • Familiarity with policies and procedures, with the ability to interpret and follow them accurately.
  • Knowledge of safety and security protocols, with a commitment to reporting unsafe conditions and using equipment responsibly.
  • Effective communication skills, able to present ideas clearly and concisely to various audiences.
  • Willingness to meet the demands of the work schedule, including the possibility of working outside of regular hours based on business needs.

Core Responsibilities:

  • Restock the bar with beverages, garnishes, and glassware.
  • Ensure a clean and organized work environment.
  • Support bar operations by managing supplies, cleaning workstations, and maintaining inventory records.
  • Assist in serving customers and guests as directed by bartenders or bar management.

Company Overview:

As a leader in third-party hotel management, our expanding portfolio includes over 1,550 hotels across all 50 states and 22 countries, featuring a range of international lodging brands, luxury hotels, destination resorts, and lifestyle accommodations. Our dedicated associates worldwide are committed to delivering exceptional guest experiences and achieving outstanding results, thriving in a culture that encourages excellence.

Benefits:

After an initial waiting period, full-time employees are eligible for a comprehensive benefits package that includes:

  • Daily Pay options available.
  • Medical, Dental, and Vision Insurance.
  • Short-Term and Long-Term Disability Coverage.
  • Life Insurance and AD&D Insurance.
  • Paid Time Off.
  • Employee Assistance Program.
  • 401k Retirement Savings Plan.


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