Medical Appointment Scheduler

2 weeks ago


Houston, Texas, United States Hands Working Virtually Full time
Job Overview

We are seeking a highly skilled and experienced Medical Appointment Scheduler to join our OBGYN medical practice. As a key member of our team, you will be responsible for handling phone calls related to new patient appointments, utilizing your expertise in medical practices and familiarity with Athena EMR's.

Key Responsibilities
  • Answer incoming calls for new patient appointments promptly and professionally.
  • Utilize the Athena EMR system to efficiently schedule appointments and manage patient information.
  • Demonstrate strong follow-up skills by calling back patients to confirm and reschedule appointments as needed.
  • Send appointment confirmations via email.
  • Work a standard 8-hour day, totaling 40 hours per week.
  • Display proficiency in medical insurance processes and terminology.
  • Bilingual proficiency in both Spanish and English.
  • Act as a self-motivated and dedicated team member.
  • Work within the Eastern Time Zone to accommodate our patient base effectively.
Requirements
  • Previous experience working with medical practices and Athena EMR's.
  • Excellent communication and customer service skills.
  • Strong organizational and multitasking abilities.
  • Familiarity with medical insurance processes and terminology.
  • Bilingual proficiency in Spanish and English.
  • Self-driven and able to work independently.
About Us

Hands Working Virtually is a remote work company that values exceptional patient care. We are committed to providing a supportive and dynamic work environment for our team members.


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