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Cashier

2 months ago

Black Hawk, Colorado, United States Bull Durham Casino Full time
{"Job Title": "Cage Cashier", "Job Summary": "The Cage Cashier is responsible for the accurate handling of coin & currency, and check transactions. Protects company assets while providing fast and friendly guest service and promoting customer programs and events.", "Essential Job Functions": "
  • Maintains and is held accountable for all funds entrusted to him/her on an assigned shift.
  • Verifies all funds at the beginning and end of each shift.
  • Ensures accountability of all transactions through verification and documentation of exchanges.
  • Verify correct amounts of loose and bundled money.
  • Conducts coin, and coupon transactions for guests and Slot personnel.
  • Redeems various marketing promotion coupons.
  • Provides prompt, friendly and courteous service to all guests and employees in a confidential manner.
  • Acts as a source of information for guests or refers guests to the appropriate personnel/ facility.
  • Prepares hand-paid jackpots and hopper fills through Bull Durham's Slot Data System.
  • Issues jackpots and hopper fills to appropriate Slot personnel.
  • Count revenue for kitchen and bar and prepares deposit slips.
  • Must pull bags of coin off jet sort.
  • Cashes personal, payroll checks and obtains cash advances on credit cards for patrons.
  • Process new check cashing applications and cash checks according to proper procedure.
  • Balances all money transactions and paperwork.
  • Must be able to stand for long periods.
  • Develops customer loyalty by delivering unparalleled guest interactions.
  • Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of supervisory personnel.
  • Well versed in the various property events and relays same to slot players.
  • Keeps casino cashiers area clean, secure, and well maintained.
  • Responds appropriately and professionally over the radio.
  • Understands and complies with company and departmental directives, policies and procedures.
  • Always presents oneself as a credit to Bull Durham and encourages others to do the same.
  • Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
  • Ensures required gaming license is valid and up-to-date.
", "Other Job Functions": "
  • Ability to work in a small area with up to four other people.
  • Ability to maintain composure.
  • Ability to work as part of a team.
  • Lift, carry, push or drag items of up to 50 lbs.
  • Ability to work standing and walking for long periods of time.
  • Ability to reach and use frequent and repetitive arm movements while performing assigned duties.
  • Works in an environment which may have bright lights and high noise level.
  • Ability to enter/retrieve data into a computer.
  • Ability to maintain all records in a neat and legible manner.
  • Ability to perform basic math including addition, subtraction, multiplication and division.
  • Ability to count currency and coin.
  • Fluent and literate in basic English.
  • Responsible for the security of keys, radio, employee card.
  • Responsible for completing all required regulatory and company operational logs/forms correctly.
  • Must have knowledge or the ability to obtain knowledge of casino rules, procedures, and regulations pertaining to Cage Operations.
  • Must be willing to work nights, weekends, and holidays and work overtime as needed.
  • Must present a well-groomed and professional appearance.
  • Ensure all customers are of legal gaming age.
", "Requirements": "
  • Must be 21 years of age and be able to obtain a State of Colorado Gaming License.
", "Teamwork and Values": "
  • Must be able to get along with co-workers and work as a team.
  • Offers support and expertise to newer Bull Durham employees.
", "Customer Service": "
  • Sincerely greets, welcomes and introduces self to all guests; uses guest name to create a personalized service experience; celebrates the win, offers a warm farewell.
  • Promotes and generates new membership into the Sharpshooter program.
  • Introduces the Sharpshooter Club to new players by providing guest with information regarding program services and benefits.
", "Reports To": "Key Manager"}