Casino Cashier

2 weeks ago


Black Hawk, Colorado, United States Ameristar Full time
Job Summary

We are seeking a highly skilled and detail-oriented Casino Cashier to join our team at Ameristar Casino Resort Spa. As a Casino Cashier, you will be responsible for providing excellent customer service to all guests, customers, and employees, while also securing company funds and maintaining accurate records.

Key Responsibilities
  • Provides exceptional customer service to all guests, customers, and employees.
  • Secures company funds and maintains accurate records.
  • Redeems coins/tokens, cashes checks, and supplies information to guests.
  • Maintains and ensures the proper routing of the department's paperwork.
  • Balances the window impress total, sell checks and chips, and coins/tokens to the main banker.
  • Maintains communication with all departments, team members, and guests to ensure positive experiences.
  • Maintains a high level of personal integrity and moral conduct free of questionable association.
  • Provides an outlet of sales and redemption of coin and chips for internal and external guests.
  • Maintains a neat, safe, and organized work area.
  • Adheres to regulatory, departmental, and company policies and procedures.
Requirements
  • High School Diploma or equivalent required; Associate degree and/or training preferred; or equivalent combination of education and experience.
  • Strong problem-solving, mediation, and consulting skills.
  • Strong written and verbal communication skills.
  • Must have basic math skills, including the ability to add, subtract, multiply, and divide.
  • Ability to sustain a high level of confidentiality and professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest service issues.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Highly organized and detail-oriented - Previous casino Cage or cash handling experience preferred.
  • Ability to read, write, speak, and understand English.
  • Ability to work with interruptions.
  • Must have ten-key (calculator) skills.
  • Must be willing and able to work a flexible schedule, including nights, weekends, holidays, and overtime.
  • MUST be able to obtain/maintain Colorado Support Gaming license.
What We Offer
  • Starting at $14.42 per hour plus tips.
  • $1,500 Retention bonus offered for all newly hired hourly positions.
  • Non-Accrued Additional Time Off After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use.
  • Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members.
  • $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) for Team Members who refer new applicants.
  • Discounted Casino bus tickets.
  • Discounted RTD EcoPass for Team Members and up to 2 other family members.
  • Hot meal served by the Leadership Team once a month.
  • 20% discount for Starbucks, Ara Spa, and all food outlets.
  • 100% Colorado Gaming License reimbursement after 90 days of employment.
  • Hotel discounts available at all 43 PENN properties, plus discounts on goods and services.
  • Education reimbursement program and Annual Scholarship Program.
  • Career development opportunities.

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