Casino Cashier
2 weeks ago
We are seeking a highly skilled and detail-oriented Casino Cashier to join our team at Ameristar Casino Resort Spa. As a Casino Cashier, you will be responsible for providing excellent customer service to all guests, customers, and employees, while also securing company funds and maintaining accurate records.
Key Responsibilities- Provides exceptional customer service to all guests, customers, and employees.
- Secures company funds and maintains accurate records.
- Redeems coins/tokens, cashes checks, and supplies information to guests.
- Maintains and ensures the proper routing of the department's paperwork.
- Balances the window impress total, sell checks and chips, and coins/tokens to the main banker.
- Maintains communication with all departments, team members, and guests to ensure positive experiences.
- Maintains a high level of personal integrity and moral conduct free of questionable association.
- Provides an outlet of sales and redemption of coin and chips for internal and external guests.
- Maintains a neat, safe, and organized work area.
- Adheres to regulatory, departmental, and company policies and procedures.
- High School Diploma or equivalent required; Associate degree and/or training preferred; or equivalent combination of education and experience.
- Strong problem-solving, mediation, and consulting skills.
- Strong written and verbal communication skills.
- Must have basic math skills, including the ability to add, subtract, multiply, and divide.
- Ability to sustain a high level of confidentiality and professionalism.
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest service issues.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
- Highly organized and detail-oriented - Previous casino Cage or cash handling experience preferred.
- Ability to read, write, speak, and understand English.
- Ability to work with interruptions.
- Must have ten-key (calculator) skills.
- Must be willing and able to work a flexible schedule, including nights, weekends, holidays, and overtime.
- MUST be able to obtain/maintain Colorado Support Gaming license.
- Starting at $14.42 per hour plus tips.
- $1,500 Retention bonus offered for all newly hired hourly positions.
- Non-Accrued Additional Time Off After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use.
- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members.
- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) for Team Members who refer new applicants.
- Discounted Casino bus tickets.
- Discounted RTD EcoPass for Team Members and up to 2 other family members.
- Hot meal served by the Leadership Team once a month.
- 20% discount for Starbucks, Ara Spa, and all food outlets.
- 100% Colorado Gaming License reimbursement after 90 days of employment.
- Hotel discounts available at all 43 PENN properties, plus discounts on goods and services.
- Education reimbursement program and Annual Scholarship Program.
- Career development opportunities.
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