Guest Services Coordinator

3 days ago


Atlantic City, New Jersey, United States Hard Rock Hotel and Casino Atlantic City Full time
About the Role

This Guest Services Coordinator position offers an exciting opportunity to work in a fast-paced environment and make a positive impact on our guests' experiences. As a key member of our events team, you will be responsible for delivering exceptional service and ensuring the smooth operation of events.


Key Responsibilities:

  • Provide warm welcomes and farewells to guests, setting the tone for an exceptional event experience
  • Accurately process tickets and escort guests to their designated seats
  • Respond promptly and professionally to guest inquiries and concerns
  • Contribute to maintaining a clean, safe, and healthy work environment
  • Support the success of events through additional tasks as assigned by management

What We Offer:

  • Competitive salary range: $35,000 - $45,000 per year
  • A dynamic and supportive work environment


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