Hard Rock Spa Front Desk Agent

3 weeks ago


Atlantic City, New Jersey, United States Hard Rock Hotel & Casino Atlantic City Full time
Job Description

The successful candidate will have at least 1 year of experience in a front desk or customer-facing role. They will be proficient in computer skills, POS systems, and cash handling, with excellent communication and interpersonal skills.

Key Responsibilities:
  • Greeting Guests: Provide a warm welcome to all guests, addressing them by name and ensuring a smooth check-in process.
  • Phone Handling: Answer phone calls promptly and efficiently, using the guest's name and providing accurate information about our services and facilities.
  • Booking Appointments: Accurately book, change, and cancel spa appointments, maintaining accurate records and ensuring timely communication with guests.
Salary and Benefits

We offer a competitive salary range of $40,000 - $55,000 per annum, depending on experience, plus benefits including health insurance, paid time off, and opportunities for professional growth and development.


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