Office Experience Specialist

3 weeks ago

Detroit, Michigan, United States KPMG Full time
Business Title:

Office Experience Specialist

Requisition Number:

Function:

Business Support Services

Area of Interest:

State: MI

City: Detroit

Description:

KPMG is a leading professional services firm that provides audit, tax, and advisory services to organizations in various industries. We are committed to delivering exceptional results for our clients and fostering a culture that encourages individual development, inclusivity, and innovation. As a key member of our Administrative and Office Experience (AOE) organization, you will play a vital role in supporting the operational needs of our offices and ensuring a seamless client experience. Your responsibilities will include coordinating with local and next-level Office Experience leadership to support local priorities, leveraging resources, and performing tasks. You will also collaborate with clients to strengthen relationships and contribute to the development and implementation of local office initiatives. Additionally, you will provide peer guidance, training, and collaborate with others on work activities. If you are a motivated and detail-oriented individual with a passion for delivering exceptional client service, we encourage you to apply for this exciting opportunity. Responsibilities:

  • Assist in planning and fulfilling operational support requirements and contribute to the goals impacting the specific area(s) of functional responsibility
  • Coordinate with local and next-level Office Experience leadership to support the local priorities, leverage resources, and perform tasks
  • Collaborate with clients to further strengthen client relationships
  • Support the delegation of tasks, and guidance in executing work team goals and objectives
  • Oversee the status, quality readiness of work products/projects and informs appropriate decision makers
  • Work with colleagues, both within and outside of Office Experience, to respond to customer needs, deliverables, and timelines
  • May participate in the development and implementation of local office initiatives such as space planning, living green, crisis management, and more
  • May provide peer guidance, training, and collaborate with others on work activities
  • Perform other duties and responsibilities at the direction of the designated local or regional Office Experience leader
  • Build positive client relationships and provide superior on-site AV support for meetings or events scheduled
  • Ensure audio visual specifications are available and functioning


Qualifications:

  • Minimum two years of recent experience in office administration and/or combined applicable customer services experience; preferably within a professional services environment
  • High School or equivalent degree from an accredited college or university required
  • Proficiency with Microsoft Office including Word, Excel, and Outlook
  • Excellent oral and written communication skills; ability to interact with various levels of staff and work in a team environment
  • Ability to lift up to thirty pounds
  • Flexibility to work overtime as needed


Benefits:

KPMG offers a comprehensive compensation and benefits package, including medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Equal Employment Opportunity:

KPMG is an affirmative action-equal opportunity employer. We comply with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws. COVID-19 Policy:

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites, or KPMG events, except when mandated by federal, state, or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site). Recruitment:

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County Applicants:

Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. GL:

0 GF:

15312

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