Customer Service Representative

5 days ago


Lakeland, Florida, United States GEICO Full time
Part Time Billing Customer Support Representative

We are seeking highly motivated and enthusiastic individuals to join our Auto Service team in Lakeland, FL. As a Billing Customer Support Representative, you will be responsible for providing general billing information, processing endorsements, taking payments, and processing payment plan changes.

Key Responsibilities:
  • Provide exceptional customer service by showcasing expertise and fostering trust
  • Process endorsements and take payments in a timely and accurate manner
  • Process payment plan changes and ensure customer satisfaction
  • Participate in an up-skilling program to complete GEICO Service Training and licensing
Requirements:
  • High school diploma or equivalent
  • Effective communication and interpersonal skills
  • Ability to work in a fast-paced, high-volume call center environment
  • Willingness to learn new skills and adapt to changes quickly
  • Open to feedback and continuous improvement

GEICO is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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