**Shift Lead
1 day ago
We are seeking a highly motivated and experienced Shift Lead to join our team at DoorDash. As a Shift Lead, you will play a critical role in ensuring the smooth operation of our daily activities, including delegating tasks, ensuring a high-quality experience for customers, and promoting a positive work environment.
Key Responsibilities- Lead Operations Associates: Guide a shift of 2-10 employees through daily operations, ensuring they are set up for success to work safely and productively.
- Assist with Day-to-Day Tasks: Receive product from vendors, place product in appropriate locations, prepare customer orders, and help clean and organize work areas.
- Delight Customers: Ensure customer orders are delivered smoothly by maintaining menus and systems, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
- Facility Management: Monitor supplier deliveries, manage regular cleaning and maintenance schedules.
- Help Improve Operations: Contribute ideas to improve our quality and customer experience.
- Self-Motivated and Positive: You are a team player who works well with others and brings a great attitude to your work each day.
- Proven Track Record: You have a proven track record of success in a warehouse, retail, or restaurant environment.
- Physical Ability: You are able to be on your feet, move heavy product, and lift up to 50 lbs.
- Organizational Skills: You are organized and proficient in Google Docs and Google Sheets.
- Schedule Flexibility: You have flexibility in your schedule and may be required to work any day of the week, across daily operating hours.
As a Shift Lead at DoorDash, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences. We offer a comprehensive benefits package, including a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and more.
About DoorDashAt DoorDash, our mission is to empower local economies by providing a platform for customers to order food and other goods from local merchants. We are a technology and logistics company that is committed to innovation, customer satisfaction, and community engagement.
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