Client Service Coordinator

3 days ago

Walnut Creek, California, United States AccentCare, Inc. Full time
Job Overview

AccentCare, Inc. is seeking a skilled Client Service Coordinator to join our team. As a key member of our team, you will play a vital role in ensuring the quality coordination of services for our clients and Care Partners.

Key Responsibilities:

  • Monitor and support daily activities of services being provided to clients in accordance with state regulations and company policy.
  • Function as primary support for daily EVV and payroll functions.
  • Process and communicate authorization and schedule changes to ensure coordination of service and client satisfaction.
  • Coordinate utilization of Care Partner teams to ensure fill rate expectations are met.
  • Research and resolve payroll and billing questions under direction from the Client Service Manager.
  • Act as liaison for Field Supervisors in communicating with payer Case Management teams.
  • Support recruiting and onboarding needs of the team.

Requirements:

  • Previous home health care or home care experience is highly desirable.
  • High School or GED required; Associate's Degree preferred.
  • Staffing experience is preferred.
  • Valid Driver's License is required.

About AccentCare, Inc.

At AccentCare, Inc., we are dedicated to providing exceptional patient care and support to our clients and Care Partners. We offer a competitive benefits package, work-life balance, professional development opportunities, and a supportive work environment. If you are passionate about patient care and have the skills and experience to succeed in this role, we encourage you to apply.

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