Client Care Coordinator

2 days ago

Walnut Creek, California, United States SkinSpirit Full time
Client Care Coordinator

Celebrating 20 years of excellence, SkinSpirit is a top destination for aesthetic skincare and body treatments with over 40 locations nationwide. Our highly trained experts are renowned for personalized service, delivering safe, effective, medically-proven treatments and optimal results. SkinSpirit is dedicated to ensuring you find joy in your skincare journey and happiness in the results you're looking for.

Key Responsibilities:
  • Provide exceptional client care and customer service
  • Answer and screen high-volume inbound phone calls
  • Manage appointments, including scheduling, moving, and canceling
  • Actively promote the clinic, treatments, services, products, and programs
  • Provide accurate, timely responses to client requests, ensuring complete guest satisfaction
  • Accurately complete client transactions
  • Manage multiple responsibilities while maintaining composure and prioritizing client needs
  • Perform opening and closing duties of the clinic
  • Provide basic office administrative support, including mailing, faxing, sorting, typing, and filing
  • Maintain a professional and clean work environment and appearance
  • Maintain complete confidentiality in all client matters, adhering to company policy
  • Assist with other duties and projects as assigned by management
Requirements:
  • High School Diploma or GED required; Associate's degree preferred
  • At least 1+ years of customer service experience
  • Exceptional customer service skills
  • Ability to work efficiently in a fast-paced environment
  • Strong multitasking, prioritization, and organizational skills
  • Must be a team player
  • Knowledge of Internet, Word, Excel, Outlook, and ability to learn new software quickly
  • Excellent written, verbal, and interpersonal skills
  • Great attention to detail and accuracy
  • Consistently demonstrates good judgment, strong character, and personality, ethics, and high standards of performance
  • Experience in medical office or understanding of cosmetic procedures and skin care products
  • Experience with Zenoti or other POS systems preferred but not required
Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer
  • Occasionally stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear
  • Occasionally lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds

Pay Range: $20.00 - $28.00 per hour* (plus bonus potential)

*Base pay will be determined based on candidate experience, clinic size, clinic location, and market.

SkinSpirit is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

  • Client Care Coordinator

    2 weeks ago

    Walnut Creek, California, United States SkinSpirit Full time

    Job Title: Client Care CoordinatorWe are seeking a highly skilled and customer-focused Client Care Coordinator to join our team at SkinSpirit. As a Client Care Coordinator, you will be responsible for providing exceptional client care and support to our clients, ensuring a seamless and personalized experience.Key Responsibilities:Provide exceptional client...

  • Client Care Coordinator

    3 weeks ago

    Walnut Creek, California, United States SkinSpirit Full time

    Job Title: Client Care CoordinatorWe are seeking a highly skilled and customer-focused Client Care Coordinator to join our team at SkinSpirit. As a Client Care Coordinator, you will be responsible for providing exceptional client care and support to our clients, ensuring a seamless and personalized experience.Key Responsibilities:Provide exceptional client...

  • Client Care Coordinator

    4 days ago

    Walnut Creek, California, United States SkinSpirit Full time

    Client Care Coordinator Job DescriptionSkinSpirit is a leading aesthetic skincare and body destination with over 40 locations nationwide. We're seeking a highly skilled Client Care Coordinator to join our team.Key Responsibilities:Provide exceptional client care and customer serviceManage appointments, including scheduling, moving, and cancelingActively...

  • Client Care Coordinator

    1 month ago

    Walnut Creek, California, United States SkinSpirit Full time

    About SkinSpiritCelebrating 20 years of excellence, SkinSpirit is a top destination for aesthetic skincare and body—with over 40 locations nationwide. Our highly trained experts are the best in the industry—renowned for personalized service delivering safe, effective, medically-proven treatments and optimal results. SkinSpirit is here to ensure you find...

  • Client Care Coordinator

    2 weeks ago

    Walnut Creek, California, United States SkinSpirit Full time

    Job DescriptionSkinSpirit is a leading destination for aesthetic skincare and body treatments, with over 40 locations nationwide. We're seeking a highly skilled Client Care Coordinator to join our team.Key Responsibilities:Provide exceptional client care and customer serviceManage appointments, including scheduling, moving, and cancelingActively promote our...

  • Client Service Coordinator

    2 weeks ago

    Walnut Creek, California, United States AccentCare Full time

    Client Service Coordinator RoleAccentCare is seeking a skilled Client Service Coordinator to join our team. As a Client Service Coordinator, you will play a vital role in ensuring the quality coordination of services for our clients and Care Partners.Key Responsibilities:Monitor and support daily activities of services being provided to clients in accordance...

  • Client Service Coordinator

    3 days ago

    Walnut Creek, California, United States AccentCare, Inc. Full time

    Job OverviewAccentCare, Inc. is seeking a skilled Client Service Coordinator to join our team. As a key member of our team, you will play a vital role in ensuring the quality coordination of services for our clients and Care Partners.Key Responsibilities:Monitor and support daily activities of services being provided to clients in accordance with state...

  • Client Service Coordinator

    3 days ago

    Walnut Creek, California, United States AccentCare, Inc. Full time

    Job SummaryAccentCare, Inc. is seeking a skilled Client Service Coordinator to join our team. As a key member of our care coordination team, you will play a vital role in ensuring the delivery of high-quality patient care services.Key Responsibilities:Monitor and support daily activities of services being provided to clients, ensuring compliance with state...

  • Pet Care Coordinator

    4 weeks ago

    Walnut Creek, California, United States Banfield Pet Hospital Full time

    Job SummaryThe Client Service Coordinator plays a vital role in driving the flow of clients and pets through our hospital, ensuring a seamless and welcoming experience for all. This position is responsible for maximizing the productivity of our veterinary medical team, fostering excellent communication with associates and clients, and coordinating the care...

  • Client Service Liaison

    4 weeks ago

    Walnut Creek, California, United States AccentCare Full time

    Job SummaryWe are seeking a highly skilled Client Service Coordinator to join our team at AccentCare. As a Client Service Coordinator, you will play a critical role in ensuring the quality coordination of services for our clients and Care Partners.Key ResponsibilitiesMonitor and support the daily activities of services being provided to clients in accordance...

  • Client Service Liaison

    4 weeks ago

    Walnut Creek, California, United States AccentCare Full time

    Job SummaryWe are seeking a highly skilled Client Service Coordinator to join our team at AccentCare. As a Client Service Coordinator, you will play a critical role in ensuring the quality coordination of services for our clients and Care Partners.Key ResponsibilitiesMonitor and support the daily activities of services being provided to clients in accordance...

  • Client Service Liaison

    4 weeks ago

    Walnut Creek, California, United States Banfield Full time

    Job SummaryThe Client Service Coordinator plays a vital role in driving the flow of clients and pets through our hospital, ensuring efficient communication with associates and clients, and coordinating the care of clients and pets in a welcoming and friendly manner.Key ResponsibilitiesMaximize the productivity of the veterinary medical teamCoordinate the...

  • Primary Care Physician

    3 days ago

    Walnut Creek, California, United States HealthEcareers - Client Full time

    Job OpportunityHealthEcareers - Client is seeking a skilled Family Medicine Physician to join their team in Walnut Creek, CA. This is an excellent opportunity for a dedicated healthcare professional to make a meaningful impact in the lives of patients.About the RoleThis full-time position offers a competitive salary and a comprehensive benefits package. The...

  • Client Service Liaison

    1 month ago

    Walnut Creek, California, United States Banfield Full time

    Client Service Coordinator RoleJob Summary: We are seeking a skilled Client Service Coordinator to drive the flow of clients and pets through our hospital, maximizing productivity and ensuring excellent communication with associates and clients.Key Responsibilities:Coordinate client and pet care in a welcoming and efficient mannerInfluence clients to return...

  • Client Relations Specialist

    2 months ago

    Walnut Creek, California, United States Banfield Full time

    POSITION SUMMARYThe Client Service Coordinator (CSC) plays a pivotal role in managing the flow of clients and their pets within the veterinary practice. This position is essential for enhancing the efficiency of the veterinary medical team by optimizing client and pet interactions.KEY RESPONSIBILITIES1. Facilitate effective communication between clients and...

  • Client Relations Specialist

    2 months ago

    Walnut Creek, California, United States Banfield Full time

    POSITION OVERVIEWThe Client Service Coordinator (CSC) plays a pivotal role in managing the flow of clients and their pets within the veterinary facility. This position is essential in optimizing the efficiency of the veterinary medical team, ensuring effective communication between staff and clients, and coordinating comprehensive care for both clients and...

  • Care Coordinator

    3 weeks ago

    Walnut Creek, California, United States BASS Medical Group Full time

    About the Role:BASS Medical Group is seeking a highly organized and compassionate Care Coordinator to join our dedicated team. As a Care Coordinator, you will be the bridge between patients, physicians, and other healthcare providers, ensuring seamless coordination of care throughout the patient's journey.Key Responsibilities:Patient Communication:...

  • Family Medicine Physician

    2 days ago

    Walnut Creek, California, United States HealthEcareers - Client Full time

    Job OpportunityHealthEcareers - Client is seeking a highly skilled Family Medicine Physician to join their primary care team in Antioch, CA. This is an excellent opportunity for a physician to experience a true work-life balance with flexible schedule options.As a Family Medicine Physician, you will be responsible for providing high-quality patient care to a...

  • Clinical Care Coordinator

    4 weeks ago

    Walnut Creek, California, United States Health Link Full time

    Job Title: Clinical CoordinatorWe are seeking a highly skilled and detail-oriented Clinical Coordinator to join our team at Health Link Home Health and Hospice. As a Clinical Coordinator, you will play a vital role in ensuring the delivery of high-quality patient care and supporting our clinical team in providing exceptional services to our patients.Job...

  • Clinical Care Coordinator

    4 weeks ago

    Walnut Creek, California, United States Health Link Full time

    Job Title: Clinical CoordinatorWe are seeking a highly skilled and detail-oriented Clinical Coordinator to join our team at Health Link. As a Clinical Coordinator, you will play a vital role in ensuring the smooth operation of our healthcare services.Job Summary:The Clinical Coordinator will be responsible for coordinating patient care, supporting field...