Administrative Support Specialist

3 weeks ago


Honolulu, Hawaii, United States Senior Helpers Full time

Senior Helpers is a leading provider of in-home senior care, dedicated to providing compassionate and professional services that enable seniors to live independently and age with dignity. Our team is passionate about delivering exceptional support to our caregivers and clients, and we are seeking a detail-oriented Administrative Support Specialist to join our HR and administrative operations.

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Key Responsibilities:

  • Answer and screen incoming phone calls in a pleasant, courteous manner.
  • Perform general office functions such as sorting mail, data input, and file maintenance.
  • Support onboarding processes, including preparing new hire paperwork and conducting orientations.
  • Create and send client welcome packets and prospect information.
  • Verify complete caregiver information in the file after hiring.
  • Prepare client and caregiver files.
  • Input caregiver information into home care software.
  • Maintain employee records and ensure documentation is accurate and up-to-date.
  • Coordinate caregiver schedules and provide administrative support to the scheduling team.
  • Complete caregiver reference checks and background checks.
  • Assist with payroll and timesheet verification.
  • Manage office supplies and maintain an organized workspace.
  • Respond to caregiver and client inquiries in a professional and timely manner.
  • Perform other administrative tasks as needed to support the team.

Qualifications:

  • Previous experience in HR, office administration, or a related field is preferred.
  • Excellent organizational and time management skills.
  • Strong communication skills, both written and verbal.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with HR/payroll software is a plus.
  • Ability to handle confidential information with discretion.
  • A friendly and professional demeanor with a team-oriented attitude.

We offer a competitive salary of $25-$30 per hour, depending on experience.



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