Employee Mental Health Support Specialist

3 weeks ago


San Antonio, Texas, United States CuraLinc Healthcare Full time

CuraLinc Healthcare is a rapidly growing organization that delivers transformative mental health care fueled by connectivity. As an EAP Care Advocate, you will provide in-the-moment telephonic and digital support, as well as personalized guidance and advocacy to program participants at all stages of their mental health care journey.

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The ideal candidate thrives in a fast-paced environment and is passionate about supporting employee mental health, removing barriers to care, and driving positive clinical and workplace outcomes. You will work remotely and have the flexibility to manage your workload efficiently.

  • Provide Guidance, Support, Consultation, and Referrals to Covered Employees and Dependents
  • Conduct a Comprehensive Clinical Assessment, Including Identification of Presenting Issues(s), Work-Life Challenges, and Screening for Risk and Safety Concerns
  • Develop an Individualized Care Plan to Address the Unique Clinical and Sub-Clinical Needs for Each Participant
  • Facilitate Referrals and Assist Participants with Securing Appointments for Short-Term EAP Counseling
  • Provide Mental Health Advocacy and Navigation to Participants in Need of Higher Levels of Care
  • Assist with Referrals to Other Employer-Sponsored Health Management Resources, When Appropriate
  • Conduct Active Case Management Including Treatment Plan Reviews
  • Maintain Accurate and Complete Records in Compliance with HIPAA, Ethical, and Departmental Guidelines

This full-time role includes a robust benefits package, with 100% company-paid single-tier medical coverage insurance, PTO, 401(k) with match, dental, vision, life, and disability insurance. The estimated salary for this position is around $60,000-$80,000 per year, based on the location and industry standards.

Required Skills and Qualifications:

  • Master's Degree in a Mental Health Discipline (e.g., Social Work, Counseling, Marriage and Family Therapy)
  • Bilingual in Spanish Highly Preferred
  • Relevant Post-Graduate Clinical Experience
  • Clinical Licensure
  • Familiarity and Comfort with Technology to Train and Work Remotely (e.g., Microsoft Office Suite, Contact Management Systems, Web-Based Software, Soft Phone)
  • Strong Reasoning Ability – Capacity to Collect Data, Establish Facts, Define Problems, and Draw Valid Conclusions
  • Ability to Thrive in a Fast-Paced, Fully Remote Work Environment
  • Prior EAP and/or Case Management Experience a Plus


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