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Business Operations Supervisor

2 months ago


Rapid City, South Dakota, United States Monument Health Full time

Job Summary

As a Business Operations Supervisor at Monument Health, you will be responsible for organizing and supervising workload, filling in for staff as required, and implementing and reviewing evaluation procedures. You will also provide instruction and training for staff, and provide cost-effective, high-quality service. Demonstrates and promotes a commitment to customer satisfaction and professionalism.

Key Responsibilities

  • Workflow Coordination
    • Coordinates general workflow based upon office activities and business inquiries for maximum productivity and efficiency of section.
    • Ensures smooth transition of duties within current shift.
  • Staff Development
    • Develops, coordinates, and performs instruction and training for staff and students.
    • Instructs personnel in new procedures and develops a structured program to inform staff of changes within the section.
  • Performance Evaluation
    • Monitors and evaluates employee performance either by competency assessment practices, by consultation with other employees, and/or by direct observation of performance in business activities.
  • Business Growth
    • Responsible to identify new opportunities for business growth and development by utilizing office systems and office staff to their full potential.
  • Administrative Support
    • Reviews and assists with the budget process as requested.
  • Confidentiality
    • Exercises independent judgment with regard to maintaining the confidentiality of personal business information in accordance with the policies of Monument Health.

Requirements

  • Education
    • Associates degree in Business or related field.
  • Experience
    • 1+ years of business operations experience.
  • Physical Requirements
    • Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Benefits

  • Competitive wages and benefits on qualifying positions.
  • Supportive work culture.
  • Medical, Vision and Dental Coverage.
  • Retirement Plans, Health Savings Account, and Flexible Spending Account.
  • Instant pay is available for qualifying positions.
  • Paid Time Off Accrual Bank.
  • Opportunities for growth and advancement.
  • Tuition assistance/reimbursement.
  • Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends).
  • Flexible scheduling.