Business Operations Manager

4 weeks ago


Rapid City, South Dakota, United States Boss Truck Shops, Inc. Full time

Job Summary:

The General Manager is responsible for overseeing the day-to-day operations of the location, ensuring the safety of employees and customers, and maintaining a profitable business unit. This role involves managing a team of employees, overseeing hiring, scheduling, and training, and ensuring compliance with company policies and procedures.

Key Responsibilities:

  • Enforce and follow all company safety policies and procedures.
  • Conduct daily safety meetings and ensure all employees are trained properly.
  • Manage product and equipment inventories, complete weekly inventory counts, and ensure service equipment is in good working condition.
  • Reconcile invoices daily, review work orders and service tickets for accuracy, and resolve any problems that cannot be handled at a lower level.
  • Develop and implement strategies to improve business performance, achieve budgeted goals, and maintain a profitable business unit.
  • Supervise and train employees, conduct performance evaluations, and provide coaching and corrective action as needed.
  • Ensure a professional customer experience by maintaining a clean and organized shop and sales floor.

Requirements:

  • Associate's degree or equivalent from a two-year college or technical school, or three to five years of related experience and/or training.
  • Current valid driver's license and ability to get ASE, DOT, TIA, and other certifications.
  • Basic keyboarding skills and understanding of computer operations.
  • Ability to work a minimum of 50 hours per week, including weekends, holidays, and as needed.
  • Reliable transportation and phone, and ability to communicate in English.

Physical Requirements:

  • The employee must occasionally lift and/or move up to 75 lbs. and frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear.

About Boss Truck Shops, Inc.:

Boss Truck Shops, Inc. is a leading provider of truck repair and maintenance services. We offer a comprehensive range of services, including tire sales, oil changes, and brake repairs. Our team of experienced technicians is dedicated to providing exceptional customer service and ensuring that our customers' vehicles are repaired to the highest standards.



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