Quality Control Specialist

9 hours ago

Washington DC USA, United States M.C. Dean, Inc. Full time
Job Title: Quality Control Specialist

At M.C. Dean, Inc., we are seeking a highly skilled Quality Control Specialist to join our team. As a Quality Control Specialist, you will be responsible for ensuring the quality of our maintenance management systems and facilities operations.

Key Responsibilities:
  • Ensure Computer Maintenance Management Systems (CMMS) are current and accurate with system hierarchy, SLAs, workflows, and work forms established.
  • Ensure physical scope (Assets, locations) match what is reflected in CMMS.
  • Ensure all service orders are accurately and comprehensively filled out by technicians.
  • Ensure workmanship standards are established and implemented for corrective and preventive maintenance.
  • Ensure manuals, standard operating procedures, methods of operations, and process workflows are current and available at point of use.
  • Ensure personnel are trained and certified to perform corrective, preventive, and predictive maintenance.
  • Perform storeroom inventory audit to ensure the integrity of storeroom operations.
  • Trend, track, and report on performance metrics on corrective and preventive maintenance in relation to service level agreements.
  • Recommend and implement corrective and preventive actions to continuously improve sustainment activities.
  • Communicate with both internal and external stakeholders to gather issues related to sustainment performance and drive follow-up measures.
  • Work with maintenance managers and technicians to ensure customer satisfaction and improve service levels.
  • Develop, implement, review, and communicate site-specific quality plans.
  • Facilitate collecting customer satisfaction survey results and driving follow-up measures.
  • Develop quality management systems on project compliant to ISO 9001 and CMMI standards.
Requirements:
  • Excellent PC skills with proficiency in Microsoft programs.
  • Excellent written and oral communication skills.
  • Excellent problem-solving, analyzing, and resolving skills.
  • Ability to communicate at all levels of construction.
  • Keen attention to detail.
  • Experience working in a team-oriented, collaborative environment.
  • Ability to read, interpret, and review construction drawings and documents.
  • High School or GED with 10+ years of experience. Associate's Degree in related field with 8-10 years of experience.
  • Clearable US citizen with ability to obtain a Yankee White & Top Secret with Federal Government.
Preferred Qualifications:
  • Equipment operations and maintenance experience in a facilities management environment.
  • BAS manufacturers, systems, and protocols such as, but not limited to; Alerton, ABB/Cylon, Tridium/Niagara, Distech, Honeywell, Novar, Carrier, Lynxspring, Strato Automation, Trane, Tracer Summit, Tracer SC, LONworks, BACnet/IP, BACnet MS/TP, BACnet/SC, MODbus-RTU & TCP, ARCnet, Profinet, etc.
  • Corrective, Preventive, Predictive Maintenance.
  • SOP, MOP, EOP, and other facility operations and maintenance documentation.
  • Reliability Centered Maintenance.
  • Service Level Agreements.
  • Training in basics of mechanical, electrical, and relevant equipment from a technical school or certifications received during training classes from industry vendors.
Abilities:
  • Exposure to computer screens for an extended period of time.
  • Sitting for extended periods of time.
  • Reach by extending hands or arms in any direction.
  • Finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
  • Listen to and understand information and ideas presented through spoken words and sentences.
  • Communicate information and ideas in speaking so others will understand.
  • Read and understand information and ideas presented in writing.
  • Apply general rules to specific problems to produce answers that make sense.
  • Identify and understand the speech of another person.

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