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Customer Service Representative

2 months ago

Escondido, California, United States Michaels Stores Full time

Job Summary

As a Service Team Member at Michaels Stores, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers. Your primary responsibilities will include assisting customers in finding the products they need, providing expert advice on our merchandise, and ensuring a fast and friendly checkout process.

Key Responsibilities

• Assist customers in finding products and answering questions about our merchandise
• Provide expert advice on products and services to customers
• Ensure a fast and friendly checkout experience for all customers
• Complete truck unloading and merchandise duties as needed

Requirements

• Excellent customer service skills
• Ability to work in a fast-paced retail environment
• Strong communication and teamwork skills
• Ability to lift up to 50 pounds and stand for long periods of time

What We Offer

• Competitive hourly rate
• Opportunities for career advancement
• Comprehensive training program
• Discounts on merchandise and services