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Housing Maintenance Operations Supervisor

2 months ago

Morgan Hill, California, United States FPI Management, Inc. Full time

Multifamily Property Management Overview


• Full-Time Position

• Unit Count: 249

The Facilities Supervisor will guide and support the Maintenance Team, overseeing the Maintenance and Capital Improvement requirements of a designated FPI managed property. The primary goal is to fulfill the expectations of the Client, in alignment with the respective operational budget and management agreement.

Compensation: $30 - $31 / Hour

KEY RESPONSIBILITIES
This role involves managing a team of Maintenance personnel, which may include Technicians, Groundskeepers, and Housekeepers. The supervisor is accountable for the performance management of these team members.

  • Implement a daily and preventative maintenance strategy to ensure the property remains in optimal, safe, and economical condition.
  • Conduct daily inspections of the property and common areas to identify maintenance issues that need addressing.
  • Ensure maintenance requests are completed within a 24-hour timeframe.
  • Change air-conditioning filters biannually and during apartment turnovers.
  • Perform semi-annual inspections of all apartments.
  • Adhere to a preventative maintenance schedule.
  • Be available for on-call maintenance, providing emergency services during evenings, weekends, and holidays.
  • Respond to after-hours lockout service requests.
  • Conduct maintenance inspections and repairs on vacant apartments to ensure they are ready for new residents.
  • Maintain and repair any equipment owned by the property.
  • Keep maintenance shops and storage areas organized and compliant with safety regulations.
  • Secure all parts, inventory, and property equipment properly.
  • Maintain an inventory of parts within budgetary constraints to facilitate necessary repairs.
  • Wear the provided uniform during work hours.
  • Provide all small hand tools necessary for routine maintenance tasks.
  • Ensure timely completion of all tasks by maintenance staff to optimize labor costs.
  • Prepare properties for potential regulatory inspections, including:
    • NSPIRE (formerly REAC) National Standards for the Physical Inspection of Real Estate
    • MOR (Management and Occupancy Review): Experienced in conducting Management and Occupancy Reviews, ensuring compliance with housing program regulations.
    • TCAC (Tax Credit Allocation Committee) Compliance: Knowledgeable in TCAC compliance for affordable housing projects.
    • CALFHA (California Housing Finance Agency) Inspections: Skilled in conducting inspections per CALFHA requirements.
    • Collaboration with City, Bank, and Non-profit Partners: Proficient in working with various stakeholders to streamline processes and achieve project objectives.
  • Adhere to all FPI policies and procedures.
  • Perform additional duties as assigned by the Community Director.

Minimum Qualifications:

  • At least 2 years of experience in a similar leadership role, preferably in Residential Property Management. Experience in hotel maintenance, facilities maintenance, or construction is also acceptable.
  • High School diploma or equivalent required. Industry certifications (CAMT, NAHMS, NAHMT) are preferred.
  • A valid Driver's License may be required, along with a good driving record and current motor vehicle insurance that meets state requirements.
  • Ability to wear a respirator and be medically fit for duty, complying with FPI's facial hair policy.
  • Proficient in English, with the ability to speak, read, and write effectively.
  • May need to provide and maintain personal tools.
  • Strong computer skills (MS Office, Google Apps, property management software, email, internet).

Essential Skills:

  • Complete Apartment Turns
  • Appliance Repair
  • Boiler Systems Maintenance
  • Drywall Installation and Repair
  • Electrical Repair
  • HVAC Maintenance
  • Landscaping and Grounds Maintenance
  • Interior and Exterior Painting
  • Plumbing Repair
  • Pool Maintenance
  • Rehabilitation and Renovation
  • Work Order and Ticketing Systems
  • Google Drive and Gmail
  • Basic Computer Skills
  • Customer Service
  • Management Skills

Core Attributes:

  • Embodying and demonstrating the HEART core values in every task and interaction with clients, supervisors, team members, and residents.
  • Strong interpersonal and communication skills are essential for success in this role.

Why consider a career with FPI? As one of the largest third-party property management companies in the nation, FPI Management, Inc. is a leader in both Conventional and Affordable Housing sectors, managing over 850 communities nationwide and employing approximately 3,500 team members. We offer competitive compensation and benefits packages, ongoing training, and numerous opportunities for career advancement. Join our team

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.