Affordable Housing Assistant Community Director

4 weeks ago

Morgan Hill, California, United States FPI Management, Inc. Full time
Job Overview

FPI Management, Inc. is seeking a highly skilled and experienced Affordable Housing Assistant Community Director to join our team. As a key member of our property management team, you will be responsible for assisting the Community Director with the day-to-day operations of our affordable housing properties.

Key Responsibilities
  1. Client Relations
  • Maintain positive and professional relationships with clients, vendors, and residents.
  • Ensure that client objectives and expectations are met.
Communication
  • Maintain effective communication with applicants, residents, vendors, clients, and guests.
  • Keep immediate supervisor informed of work progress and potential work problems.
Employee Management
  • Operate the property in the absence of the Community Director.
  • Responsible for training and onboarding of new leasing team members.
Leasing/Occupancy
  • Maintain occupancy levels as established by owner/budget expectations.
  • Exhibit professional leasing techniques.
  • Assist with the completion of monthly market surveys and analysis.
  • Implement advertising and marketing strategies for the apartment community as needed.
Revenue Management
  • Assist the Community Director in maximizing revenue potential of the property.
  • Manage lease expirations and timely turnover.
  • Accurately process vendor invoices and manage accounting month end.
Reporting and Document Management
  • Maintain resident files, including forms, leases, and documents.
  • Responsible for the daily integrity and confidentiality of resident files.
  • Ensure that documents and reporting systems are maintained, updated, and organized.
Risk Management
  • Ensure compliance with Risk Management items through the following of FPI Standard Operating Procedures.
  • Report timely any/all injuries, illnesses, property damage through the proper reporting channels and forms.
Facility Maintenance
  • Assist residents with reporting of maintenance needs.
  • Document facility and maintenance needs and ensure timely completion.
  • Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor.
Other
  • Consistently and fairly enforce community rules and regulations.
  • Comply with all Fair Housing Laws and FPI policies and procedures.
  • Promote a professional image by adhering to FPI Management's Dress Code Policy.
Qualifications

Minimum Requirements:

  • Must have experience in affordable housing programs, including LIHTC, HUD programs, USDA-Rural Development, HCD, HOME Funds, and Bonds.
  • Minimum 1 year of experience in a similar supervisory role, preferably within Residential Property Management.
  • High School diploma or equivalency certificate required. College degree in a relatable field preferred, but not required.
  • Valid Driver's License, a good driving record, current motor vehicle insurance, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be proficient in speaking, reading, and writing in English.
  • Strong computer skills (MS Office, Google Apps, property management-related software, email, internet).

Skills Required:

  • Google Mail (GMail)
  • Google Drive
  • RealPage
  • Internet Use
  • Basic Computer Skills
  • Management
  • Customer Service

Additional Information:

FPI Management, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

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