Retail Store Manager
5 days ago
About Us
Lakeshore Learning Materials, LLC is a leading provider of innovative learning materials and world-class guest experiences for teachers, parents, and children. With a rich history dating back to 1954, we have grown into a global community with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, and international offices that support our preeminent supply chain division.
Our Mission
We are committed to creating an infrastructure designed for scalability, embracing data-driven decision-making, and using technology to improve efficiency and ensure the best tools for the best work. Our diverse team of inquisitive top talent fuels each other's passions and curiosity, takes risks, tries new things, and believes that every new day brings opportunities for growth.
Job Summary
We are seeking a highly motivated and experienced Retail Store Manager to lead our sales and customer experience efforts. As a key member of our team, you will be responsible for developing a first-class team, implementing plans to maximize store sales, and providing our customers with an unforgettable retail experience.
Key Responsibilities
- Building Talent
- Recruit and develop an engaged, sales-driven team
- Provide consistent coaching and growth opportunities
- Building Service Standards
- Surpass expectations regarding customer service
- Seek and communicate customer feedback in regard to school and home use of products
- Build a unique and lasting relationship with customers
- Building Revenue & Operational Excellence
- Maximize sales and manage controllable expenses
- Maintain visual presentation of merchandise and signage
- Maintain company expectations regarding retail policies and procedures
Requirements
- 3–5 years retail management experience
- Ability to work a flexible schedule, including nights and weekends
- Knowledge of retail POS systems
Benefits
- Competitive salary
- Comprehensive medical/dental plan
- 401(k) retirement plan
- Generous employee discount
- Quarterly bonus program
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