Financial Services Customer Service Professional

1 week ago


Oakland, California, United States Community Choice Financial Family of Brands Full time
Job Summary:

As a Financial Services Customer Representative with Community Choice Financial Family of Brands, you will play a vital role in providing exceptional financial solutions to our diverse customer base. Your responsibilities will include building strong customer relationships, facilitating transactions, and offering personalized financial services to enhance customer success.

Key Responsibilities:

Build and maintain strong relationships with customers to understand their financial needs and provide tailored solutions.
Facilitate transactions and provide exceptional customer service to ensure customer satisfaction.
Maintain accurate customer information and ensure compliance with company policies and regulations.

Requirements:

High school diploma or equivalent.
Excellent communication skills.
Prior cash handling experience.
Proficiency in using phone, Point of Sale, Microsoft Office, and other computer systems.
Must be at least 18 years of age.

Preferred Qualifications:

Experience in check cashing and money order processing.
Proficiency in English and Spanish.

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