Administrative Assistant, Financial Aid Specialist

2 weeks ago


Houston, Texas, United States Rice University Full time
About the Role

We are seeking an experienced Administrative Assistant to join our team in the Office of Financial Aid at Rice University. As a key member of our team, you will provide exceptional customer service, administrative support, and project assistance to our staff and students.

Key Responsibilities
  • Provide front-facing customer service to visitors, students, and families, answering questions and routing them to the appropriate staff members.
  • Distribute routine communications, such as memos, notices, emails, and letters, to students, staff, and faculty.
  • Enter data into basic tables, reports, and spreadsheets, make copies, and monitor and order office supplies.
  • Track facility and office equipment, such as keys, vehicles, and projectors, via logs, and schedule repairs as needed.
  • Review invoices for accuracy and initiate purchase requisitions.
  • Arrange meetings and assist with routine conferences, including scheduling rooms, managing equipment, ordering meals, and assembling materials.
  • Make travel arrangements and create and maintain files and filing systems.
  • Provide guidance to temporary and student employees on routine matters.
Requirements
  • High School Diploma or equivalent.
  • 1 year of related experience, or additional related education may be substituted on an equivalent year-for-year basis.
  • Full-time office experience or other relevant experience.
  • Basic computer skills and demonstrated experience with office software and email applications.
  • Ability to follow through and complete assigned tasks.
  • Good organizational skills and attention to detail.
  • Good verbal and written communication skills.
  • Good customer service and interpersonal skills.
Preferred Qualifications
  • Bachelor's Degree.
  • Three or more years of full-time administrative work experience, including experience in a college or university financial aid office.
  • Experience with a relational database system.
  • Banner Financial Aid experience.
What We Offer

Rice University is an Equal Opportunity Employer committed to diversity at all levels. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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