Senior Retail Team Leader
5 days ago
Senior Associate Role at Amazon Retail LLC
We are seeking committed professionals to become part of our team at Amazon Retail LLC as Senior Associates. In this pivotal role, you will be instrumental in delivering outstanding customer service and ensuring the efficient functioning of the retail environment.
Key Responsibilities:
- Engage with customers effectively and showcase superior customer interaction techniques
- Facilitate continuous training for team members on product expertise, quality assurance, and operational procedures
- Oversee daily store operations, including opening and closing activities
- Assist in floor leadership duties and provide constructive feedback to peers
- Support inventory management tasks
- Ensure store cleanliness and maintain exceptional quality standards
- Help foster a robust store culture
- Carry out additional responsibilities as needed
About Amazon Retail:
Amazon Retail LLC is transforming the shopping experience by providing a seamless, checkout-free environment. Customers can effortlessly enter, select their desired items, and exit without the hassle of waiting in line.
Basic Qualifications:
- Minimum of 1 year of leadership experience or experience with Amazon
- At least 3 years of experience in retail or customer service roles
- High school diploma or equivalent qualification
- Must be at least 18 years old
Preferred Qualifications:
- Previous experience in Amazon Physical Retail
- Experience in inventory management
- Proficiency in Microsoft Office and general computer skills
- Prior experience in training
- Excellent communication and problem-solving abilities
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