Client Advisor II

3 days ago


West Palm Beach, Florida, United States Seacoast Bank Full time
Job Summary

We are seeking a highly skilled Client Advisor II to join our team at Seacoast Bank. As a Client Advisor II, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Relationship Building
    • Develop and maintain strong relationships with customers through regular communication and follow-up.
    • Identify and pursue new business opportunities to drive sales growth.
    • Collaborate with internal stakeholders to ensure seamless customer experience.
  • Operations
    • Process and maintain customer accounts, including opening and closing accounts, and performing account maintenance.
    • Ensure compliance with regulatory requirements, including AML/BSA and audit procedures.
    • Monitor and maintain accurate records and reports.
  • Customer Service
    • Provide exceptional customer service through prompt and professional communication.
    • Respond to customer inquiries and resolve issues in a timely and effective manner.
    • Collaborate with internal stakeholders to ensure customer needs are met.
Requirements
  • Education
    • High School Diploma or equivalent required.
    • College degree preferred.
  • Experience
    • Minimum of 6 months cash handling experience preferred.
    • 2+ years in financial services experience required.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work independently and exercise a high degree of initiative.
    • PC proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.
Working Conditions

The associate is frequently required to stand and may be required to lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

Seacoast Bank is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.


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