Customer Engagement Specialist

4 days ago


Houston, Texas, United States Massage Heights - Town & Country Full time
Company Overview

Massage Heights - Town & Country is a leading provider of massage and wellness services. We are committed to inspiring, educating, and promoting a balanced lifestyle for every member and guest who walks through our door.

We are seeking a highly motivated Lifestyle Experience Manager to join our team. As a Lifestyle Experience Manager, you will be responsible for providing exceptional customer service and promoting our services to clients.

The ideal candidate will have excellent communication skills, a strong understanding of sales principles, and the ability to work in a fast-paced environment.

Responsibilities:
  • Recommend products and services to clients based on their needs.
  • Schedule appointments and guide clients to the appropriate therapists.
  • Greet clients and members with a positive demeanor.
  • Educate clients on current sales promotions and special offers.
  • Ensure complete customer satisfaction.

Requirements:
  • Excellent guest service and communication skills.
  • Must have sales or retail experience.
  • Strong understanding of basic computer software and ability to learn new systems.

Benefits:
  • Competitive hourly rate plus commissions.
  • Flexible work hours.
  • Advanced tools and resources.
  • Sustained growth opportunities.
  • Employee massage benefits at a reduced cost.
  • Paid vacation.
  • Professional work environment in a spa-like atmosphere.


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