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Turn Down Attendant

2 months ago


Boston, Massachusetts, United States Four Seasons Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Turn Down Attendant to join our team at Four Seasons. As a key member of our housekeeping staff, you will be responsible for ensuring that our guest rooms are prepared to the highest standards for evening use.

Key Responsibilities:

  • Provide exceptional service by preparing guest rooms for evening use, including replenishing amenities and ensuring the room is clean and tidy.
  • Communicate any guest requests or issues to management promptly and efficiently.
  • Maintain a professional and friendly demeanor at all times, providing a warm and welcoming experience for our guests.
  • Follow all hotel policies and procedures for cleanliness and guest satisfaction, ensuring that our high standards are consistently met.
  • Work efficiently and effectively in a fast-paced environment, prioritizing tasks and managing time to meet deadlines.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • High school diploma or equivalent required; previous experience in a similar role preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Physical stamina to perform tasks that require standing, walking, and lifting.