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CCTV Customer Support Specialist

3 months ago

Camas, Washington, United States GardaWorld Full time
Position Overview:
As a key member of our team, you will play a vital role in ensuring the safety and security of our clients through effective monitoring and customer service.

Key Responsibilities:
  • Respond to both routine and emergency communications promptly.
  • Monitor alarm systems and video surveillance equipment, including fire and door alarms.
  • Provide assistance to employees, vendors, and guests as needed.
  • Deliver exceptional customer service, prioritizing client satisfaction.
  • Document incidents and actions taken in detailed reports.
  • Enforce established procedures and standards effectively.

Qualifications:
  • High school diploma or equivalent (GED) is required.
  • Ability to successfully complete a comprehensive screening process.
  • Possession of a valid security guard card is preferred.
  • Experience in security, military, or law enforcement is advantageous.
  • Previous GSOC experience is essential.

What We Offer:
At GardaWorld, we are committed to your professional growth and success. We provide:
  • Competitive hourly wages.
  • Comprehensive training programs.
  • Opportunities for career advancement.

We embrace diversity and promote a culture of engagement and communication within our teams. Join us in making a difference in the security industry.