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Hospitality Service Representative

2 months ago

Saint Peters, Missouri, United States Drury Hotels Company, LLC Full time

Compensation: $17.50 per hour with potential for quarterly bonuses and a raise after 90 days. Enjoy comprehensive benefits for you and your family.

About Us:
At Drury Hotels, we believe that finding a job is just the start; finding a place where you truly belong is what matters most. Your contributions are valued here, and we are committed to your growth and success.

What We Offer:
We provide more than just a paycheck. Here’s what you can expect:

  • Incentives: Quarterly bonuses up to $3200/year based on hotel performance.
  • Work-Life Balance: Flexible scheduling, paid time off, and hotel discounts.
  • Career Advancement: Opportunities for mentorship, cross-training, and management training, with over 200 internal promotions this year.
  • Health Benefits: Comprehensive medical, dental, vision, and life insurance options.
  • Retirement Savings: Company-matched 401(k) plan.
  • Award Recognition: Proudly ranked among Forbes' Best Midsize Employers.

Your Role:
As a key representative of our hotel, you will create positive experiences for our guests and team members. Your responsibilities will include:

  • Welcoming guests with a friendly and professional demeanor.
  • Managing front desk operations, including check-ins and check-outs, promoting hotel programs, and maintaining guest records.
  • Assisting with breakfast and evening service, which may involve food preparation and guest interaction.
  • Upholding high standards of service and hospitality to enhance the Drury culture.
  • Ensuring a memorable guest experience through exceptional service.

What We Look For:
We seek individuals with a positive attitude and a unique personality. Ideal candidates will possess:

  • A warm and approachable manner when interacting with guests.
  • Strong attention to detail while managing multiple tasks.
  • Experience with cash handling and office equipment.
  • Effective communication skills in English, both written and verbal.
  • The ability to work independently as needed.

Join Us:
At Drury Hotels, we encourage you to rise, shine, and work happily.