Color Expert Manager

4 days ago

Boca Raton, Florida, United States Madison Reed Hair Color Bar Full time
Job Opportunity:

We are seeking a talented Cosmetology Business Developer to join our team at Madison Reed Hair Color Bar.

About the Role:

This is an exciting opportunity for a highly skilled and motivated individual to take on a leadership role in our Hair Color Bar. As a Cosmetology Business Developer, you will be responsible for ensuring excellent guest experience from arrival to departure, working through the appointment schedule, communicating with guests, and ensuring the quality of every service by the team.

You will follow the roadmap of success for your Hair Color Bar, supporting the Manager's initiatives within operational best practices and guidelines, working with your team to solicit diverse perspectives, innovate your business growth through positive community relationships, and promote the products, services, and values of Madison Reed.

As a keyholder, you will be the manager-on-duty when the manager is out, and will be developing your business acumen and team management skills to be the next Manager of a Hair Color Bar.

Responsibilities:
  • Demonstrate and continue to develop leadership skills to provide a top-tier employee and guest experience aligned with our values of Love, Joy, Trust, Courage, and Responsibility.
  • Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues.
  • Support all aspects of the business as needed, including but not limited to: front-of-house and back-of-house operations, adhering to all company standard operating procedures, and assisting guests with retail orders.
  • Provide consultations & all services offered on the menu (including shampooing and conditioning, styling such as blow drying, flat ironing, and curling, etc., and all chemical services).
  • Ability to step in as the manager-on-duty to foster a positive and collaborative approach, valuing team members' ideas and insights through continuous coaching and feedback.
  • Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
  • Ensure Hair Color Bar meets company standards as it relates to merchandising, inventory, company asset security.
  • Demonstrate mastery of all Madison Reed systems, policies, processes, and procedures.
  • Coach and develop team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance through aligning individuals' unique talents and abilities with the most relevant responsibilities.
  • Grow within Madison Reed by participating in ongoing training and staying up-to-date on MR products and service offerings.
  • Support recruiting, interviewing, onboarding, performance management, coaching, talent development, and training of team members as needed by the Manager.

The estimated annual salary for this position is $63,000 - $73,000 based on location and experience.

Benefits include medical, dental, vision, FSA, employee assistance program, pre-tax commuter benefits, life AD&D, short-term and long-term disability, accident insurance, critical illness hospitalization, hospital indemnity, parental leave, team member discount, pet insurance, one medical membership, college tuition benefit, and 401(k) plans.

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