Senior Salon Manager
6 days ago
Salary: $60,000 - $80,000 per year
At Madison Reed Hair Color Bar, we are seeking an experienced Shift Lead, Licensed Cosmetologist to join our team. As a Shift Lead, you will be responsible for ensuring excellent guest experiences from arrival to departure, working through the appointment schedule, communicating with guests, and maintaining the quality of every service by the team.
The ideal candidate will have 1+ year of experience as a colorist behind the chair within a salon environment and 1+ year of leadership experience in a customer-facing environment. You should be comfortable operating point-of-sale systems and possess fluency in English.
Responsibilities include:
- Demonstrating leadership skills to provide top-tier employee and guest experiences aligned with our values of Love, Joy, Trust, Courage, and Responsibility.
- Leading by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues.
- Supporting all aspects of the business as needed, including front-of-house and back-of-house operations, adhering to company standard operating procedures, and assisting guests with retail orders.
- Providing consultations and offering services on the menu (including shampooing and conditioning, styling such as blow-drying, flat-ironing, and curling, etc., and all chemical services).
- Stepping in as the manager-on-duty to foster a positive and collaborative approach, valuing team members' ideas and insights through continuous coaching and feedback.
- Contributing to achieving monthly sales goals and other key performance indicators, including retail sales, services, memberships.
Benefits: We offer a comprehensive benefits package, including medical, dental, vision, FSA (FT only), Employee Assistance Program (FT and PT), Pre-tax Commuter (Parking & Transit) Basic (FT Only), Life AD&D (FT & PT), Short & Long-term Disability (FT & PT), Accident Insurance (FT only), Critical Illness Hospital (FT Only), Indemnity Paid (FT Only), Parental Leave* (FT Only - Dependent on Tenure and Position), Team Member Discount: Working Advantage (FT Only), Pet Insurance (FT & PT), One Medical Membership (FT & PT), The College Tuition Benefit (FT & PT), KinderCare Discount (FT & PT), 401k Plans (FT & PT), Paid Vacation Time (FT Only), and Paid Holidays (FT & PT).
Company Overview: At Madison Reed, we pride ourselves on creating a workplace where everyone feels empowered to bring their full, authentic selves to work every day. We value inclusion and access for all candidates and are committed to providing reasonable accommodations as needed to complete the interview process.
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