Accounts Receivable Specialist
4 weeks ago
Hogan Transportation is a leading transportation company with a rich history of providing exceptional service to clients across North America.
The Accounts Receivable Analyst plays a crucial role in the company's financial operations, working closely with the Accounts Receivable and Credit Department to ensure timely collection of customer payments.
This entry-level position requires a detail-oriented individual with strong analytical and problem-solving skills to investigate and resolve customer receivables issues.
The ideal candidate will possess excellent communication skills, both written and verbal, to work effectively with internal teams and external customers.
Responsibilities include:
- Reviewing customer accounts to identify and resolve past due issues
- Researching and resolving customer billing inquiries
- Making outbound collection calls in a professional manner
- Developing and maintaining relationships with external customers
- Assisting with the preparation of the bi-weekly accounts receivable aging status report
- Updating accounting records and software systems to document customer communications
- Collecting customer payments in accordance with payment due dates
- Identifying issues that may lead to account delinquency and escalating them with management
- Providing timely follow-up on customer payment arrangements
- Collaborating with the sales team to recommend solutions to mitigate customer risk or identify opportunities to support customer growth
Requirements include:
- Bachelor's degree in Accounting or Finance preferred, or equivalent work experience
- Strong analytical and problem-solving skills
- Proficient with Microsoft Office Suite, including Office 365
- Intermediate to advanced Excel skills a plus
- Excellent communication and interpersonal skills
- Ability to work independently and in a team environment
- Self-motivated with a desire to grow and develop
- Strong customer service skills
- Basic understanding of finance, bookkeeping, and accounting principles
- Strong organizational skills, attentive to detail, accurate, and efficient
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