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Customer Service Representative

2 months ago

Detroit, Michigan, United States Avis Budget Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our airport lot team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless rental experience.

Key Responsibilities
  • Assist customers with various aspects of the rental process, including checking cars, processing rentals, and providing information on our services.
  • Work effectively in a fast-paced environment, handling multiple tasks and priorities with ease.
  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to enhance skills and knowledge.
Perks and Benefits
  • Competitive hourly wage
  • Ongoing training and development opportunities
  • Paid time off and holidays
  • Medical, dental, and other insurance options
  • Flexible spending account for transportation and parking expenses
  • Retirement benefits (401k)
  • Employee discounts on car rentals and Avis/Budget cars
Requirements
  • High School Diploma or equivalent
  • Valid Driver's License
  • Basic computer skills, including typing and data entry
  • Effective verbal communication skills
  • Ability to work outdoors and in a fast-paced environment
  • Flexibility to work all shifts, including weekends and holidays
  • Ability to lift, push, and pull objects up to 25 pounds
  • Must be 18 years of age and legally authorized to work in the United States
About Us

Avis Budget Group is a leading provider of car rental and other travel services. We are committed to delivering exceptional customer experiences and providing opportunities for our employees to grow and develop their careers.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.