Medical Office Training Specialist
2 weeks ago
Position Overview
Schedule: Day Shift - Full Time
Key Responsibilities:
- Facilitate enhancements in operational processes and address inquiries
- Provide training to clinic support personnel and administrative staff
- Organize, design, implement, and assess educational sessions
- Develop and maintain instructional materials
- Ensure compliance with regulatory standards
- Support competency assessments and ongoing training initiatives
- Adhere to HIPAA regulations and policies
Essential Qualifications:
- A minimum of 3 years of administrative experience
Preferred Experience:
- Experienced Medical Clerk or Patient Service Representative
- In-depth understanding of insurance providers and billing protocols
- Familiarity with medical terminology
- Typing speed of 45 words per minute
- Proficient computer skills
- Strong organizational abilities
- Attention to detail
- Goal-oriented and productive
- Exceptional problem-solving capabilities
- Ability to identify and rectify account discrepancies
- Collaborative team player
Interdepartmental Contacts:
Engagement within the organization across all departments.
External interactions with insurance firms, healthcare providers, nursing facilities, patient employers, vocational rehabilitation services, and social services.
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