Direct Market Manager

2 hours ago

ValdeReuil, Normandie, United States ThinkTank Full time
Job Title: Direct Market Manager

ThinkTank Telecom, LLC is seeking a results-driven Direct Market Manager to spearhead our expansion efforts in North Carolina - Winston-Salem. As a key member of our team, you will be responsible for driving sales performance, managing inventory, and leading a team of enrollment specialists to deliver exceptional customer experiences.

Key Responsibilities:
  • Sales and Marketing Strategy: Develop and execute a comprehensive sales and marketing plan to enroll new Lifeline and ACP customers, exceeding sales targets.
  • Team Leadership: Lead and manage a team of enrollment specialists, providing coaching, training, and performance management to ensure exceptional results.
  • Inventory Management: Oversee the efficient management of inventory, ensuring that enrollment specialists have the necessary resources to engage with customers effectively.
  • Recruitment and Training: Recruit, attract, and onboard qualified candidates for enrollment specialist positions, providing comprehensive training to ensure product knowledge and compliance standards.
  • Compliance and Quality Assurance: Ensure strict adherence to FCC and USAC regulations, implementing quality control measures to guarantee accurate and efficient enrollment processes.
  • Performance Management: Evaluate and enhance the performance of enrollment specialists through constructive feedback and coaching, driving continuous improvement.
Ideal Candidate:
  • A self-motivated individual with a passion for sales and marketing, driven to achieve exceptional results.
  • Strong leadership and management skills, with experience in team leadership and performance management.
  • Excellent communication, analytical, and problem-solving abilities, with a strong understanding of the telecommunications industry.
Qualifications:
  • Experience in management or supervisory roles, preferably in direct sales or marketing.
  • Effective leadership, recruitment, and training skills, with a strong understanding of compliance standards.
  • Familiarity with telecommunications industry standards and regulations, with excellent communication and analytical skills.
Benefits:
  • Competitive compensation package with performance incentives.
  • Leadership role in a crucial connectivity expansion initiative.
  • Comprehensive training and professional development opportunities.
  • Career growth prospects within ThinkTank LLC.

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