Customer Service Representative

1 day ago


Silverdale, Washington, United States West Coast Self-Storage Full time
Job Title: Customer Service/Assistant Property Manager

West Coast Self-Storage Group is seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Assistant Property Manager. This is a full-time opportunity in Silverdale, WA, offering a competitive salary and a range of benefits.

Key Responsibilities:
  • Show available units and guide customers through the leasing process
  • Meet retail sales and occupancy objectives
  • Provide exceptional customer service, including assessing customers' storage needs
  • Manage, audit, and balance cash drawer and petty cash
  • Perform general office tasks, such as filing, managing customer accounts, and sorting mail/deliveries
  • Maintain property to West Coast's Clean & Operational standards
Requirements:
  • Valid driver's license and reliable transportation
  • Retail sales, cash management, and customer service experience
  • Ability to self-manage while working independently to complete team and company objectives
  • Ability to work weekends and some holidays
  • Basic computer skills and working knowledge of MS Office products
What We Offer:
  • $17.50/hour plus monthly and quarterly bonus potential
  • Schedule: Friday, Saturday, Sunday, Monday, Tuesday 9:45am - 6:15pm (off Wednesday/Thursday)
  • Mileage reimbursement
  • Phone stipend
  • Medical, dental, vision insurance
  • Flexible spending account
  • $10,000 employer-sponsored life insurance
  • Paid sick and vacation time
  • 401(k)/Roth with matching funds
  • Annual profit sharing
  • Employee discount
  • Referral program
  • On-the-job training
  • Promotion opportunities

West Coast Self-Storage Group is an equal opportunity employer, committed to diversity and inclusion. We value employees who share our passion for delivering exceptional customer service and are dedicated to growing with our company.



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