Part Time Front Desk Receptionist
1 day ago
NAAMA is a pioneering tattoo removal consumer brand that combines cutting-edge technology, personalized healthcare, and body empowerment. Our mission is to change the game by proving that tattoos don't have to be permanent and empowering people to evolve their body art with a high-tech, empathetic tattoo clearing experience.
Job DescriptionWe're seeking a highly motivated and customer-focused Front Desk Receptionist to join our team in a part-time capacity. As the first point of contact for our clients, you will be responsible for delivering exceptional client service, building trust, and maintaining high client retention.
Key Responsibilities:
- Deliver outstanding client service and ensure a seamless experience for our clients.
- Upsell our packages and skincare products with confidence.
- Manage client payments and maintain accurate records.
- Create a relaxed and organized environment in our studio.
- Provide feedback and suggestions to enhance our service.
- Support events and open evenings as needed.
Requirements:
- Previous customer-facing or CRM experience is preferred but not essential.
- Aesthetics or medical/laser expertise is a plus.
- Retail experience is also beneficial.
- Excellent verbal and written communication skills.
- Strong multitasking abilities in a fast-paced environment.
- Basic knowledge of Microsoft Excel and Word.
- Ability to work well in a team and contribute positively.
Nice to Have:
- Flexibility to work evenings and weekends.
What We Offer:
- Competitive salary and commission structure.
- Location in our flagship studio in Marylebone, Central London.
- Opportunity to be part of a dynamic and growing company.
- Social and team interaction through brand days and social events.
- Growth opportunities with our NYC expansion.
Circa $25-30 USD per hour. Minimum 16 hours a week.
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