Business Insurance Relationship Manager

2 days ago

Bloomfield Twp MI USA, United States Austin Benefits Group Full time

{"h1": "Client Relationship Manager - Business Insurance", "p": "At Austin Benefits Group, we are seeking a highly skilled Client Relationship Manager to join our team. As a key member of our business insurance team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service and support.

Your primary focus will be on maintaining effective service models to ensure long-term client satisfaction and retention. You will be responsible for providing daily account management and support, overseeing the client renewal process, and identifying and resolving claims, billing, and administrative issues.

In addition, you will be responsible for cross-selling to existing clients, achieving year-over-year account revenue growth, and expanding your knowledge in healthcare compliance and industry products. You will also be responsible for performing in-person and virtual benefits learning sessions for our clients and creating customized service plans to address their needs.

If you are a motivated and results-driven individual with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Maintain effective service models to ensure long-term client satisfaction and retention
* Provide daily account management and support
* Oversee the client renewal process
* Identify and resolve claims, billing, and administrative issues
* Cross-sell to existing clients
* Achieve year-over-year account revenue growth
* Expand knowledge in healthcare compliance and industry products
* Perform in-person and virtual benefits learning sessions for clients
* Create customized service plans to address client needs

**Requirements:**

* Bachelor\u2019s degree in Business Administration or related field
* 3+ years of experience in business insurance or a related field
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong analytical and problem-solving skills

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you are a motivated and results-driven individual with a passion for business insurance, we encourage you to apply for this exciting opportunity.

**How to Apply:**

Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you

**Equal Employment Opportunity:**

Austin Benefits Group is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

**Note:**

This job description is not intended to be a comprehensive list of all responsibilities, duties, or skills required of the employee in this role. The employee may be required to perform other related duties as assigned by management.

**Disclaimer:**

Austin Benefits Group is not responsible for any errors or omissions in this job description. The information contained in this job description is subject to change without notice.

**Contact Information:**

[insert contact information]"}

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