Service Advisor Consultant

3 days ago


Covington, United States Paretti Mazda of Covington Full time

Join Our Team

Paretti Mazda of Covington is seeking a highly motivated and customer-focused individual to fill the role of Service Advisor. As a member of our team, you will be responsible for providing excellent customer service and ensuring the satisfaction of our clients.

Salary and Benefits

The compensation package includes a base salary of $60,000 per year, plus commission, as well as a comprehensive benefits package including medical, dental, and vision insurance, paid time off, and a 401(k) retirement plan.

Key Responsibilities

The ideal candidate will possess strong communication skills, a passion for customer service, and a solid understanding of the automotive industry. Key responsibilities include:

  • Providing exceptional customer service and ensuring customer satisfaction
  • Determining the automotive service needs of customers and scheduling service appointments accordingly
  • Communicating effectively with customers throughout the service process
  • Maintaining accurate and detailed records of customer interactions and service orders
  • Working collaboratively with technicians to resolve customer concerns and issues
  • Maintaining a clean and organized service area
  • Striving to continuously improve customer service and satisfaction

Requirements

The successful candidate must have:

  • A high school diploma or equivalent
  • 2-3 years of experience in customer service, preferably in the automotive industry
  • Excellent communication and interpersonal skills
  • Strong organizational and time-management abilities
  • Knowledge of automotive servicing and maintenance procedures
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Detail-oriented and able to maintain accurate records
  • Proficient in computer skills and ability to learn dealership management systems
  • Able to work flexible hours, including weekends and holidays

Benefits and Opportunities

We are an equal opportunity employer, committed to creating a diverse and inclusive workplace. Our comprehensive benefits package includes:

  • Medical, dental, and vision insurance
  • Paid time off
  • 401(k) retirement plan

EEOC Statement

Paretti Mazda of Covington is an equal opportunity employer. We value and celebrate the diverse backgrounds, experiences, and perspectives of all team members.



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