Office Support Specialist
3 weeks ago
Leland Management is a reputable organization seeking an Administrative Assistant to provide exceptional clerical and administrative support to our association office. Our ideal candidate will possess excellent communication skills, be highly organized, and have a positive attitude.
Salary Information
The successful candidate can expect a competitive salary of $22.00/hour, commensurate with experience and qualifications.
Job Description
This role reports to the Community Association Manager and provides essential support functions, including answering phones, greeting residents, maintaining databases, and conducting daily work on computer systems. The ideal candidate will be proficient in software programs, have strong attention to detail, and be able to multitask effectively.
Primary Responsibilities
* Answer phones, route calls, take, and distribute accurate messages.
* Greet residents/visitors and/or vendors.
* Maintain courteous communications and follow-up correspondence with residents, applicants, prospects, and vendors.
* Type and draft documents as needed: Newsletters, Email Blasts, and/or Flyers.
* Identify any maintenance issues and create work order requests and send to vendor.
* Complete follow up on all outstanding work orders from start to finish.
* Posting meeting signs (48 hours in advance of meetings): ARB, Board, Annual, or Special Meetings.
* Collect and remove all posted signs and notifications within 24 hours of meeting.
* Update and maintain databases such as resident lists, contact lists, and homeowner information.
* Monitor and maintain Association office supplies.
* Maintain office areas keeping them clean and free from clutter.
* Conduct daily work on computer to complete tasks in email, electronic calendar, and other software programs.
* Ensure all doors/gates are secured at the end of the shift, checking that the building is completely cleared and checking all doors before locking.
* Review and process all gate forms and accompanying documents, contact owners for missing information, schedule, and conduct application for gate sticker.
* Serves as backup when manager is on vacation.
* Handle emergencies after work hours and weekends, if necessary, when instructed by manager.
* Other office duties as assigned and assist manager as instructed.
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