DV Support Specialist
2 weeks ago
Position Summary
This role provides vital support to individuals experiencing domestic violence through our 24-hour crisis helpline. You will offer emotional support, connect callers with resources, and help them develop safety plans when necessary. A high level of compassion, empathy, and sensitivity are essential for success in this position.
What We Offer
- 10 Paid Holidays
- Employer-Paid Medical Benefits
- Employer-Paid Long Term Disability Coverage
- Parental Leave
- 2 Floating Holidays
- Employer-Paid Vision Insurance
- Employer-Paid $25K Life Insurance
- Health Reimbursement Account
Job Details
- Schedule: Monday - Friday, 3:00 PM - 11:30 PM
- Hourly Rate: $19
(This is a non-remote position)
Relationships and Contacts
- Within the Organization: Maintains frequent and professional working relationships with staff throughout the organization, including peers, directors, senior management, and executive leadership.
- Outside the Organization: Maintains frequent and professional working relationships with shelter clients, visitors, and volunteers.
Responsibilities
- Provide crisis intervention and support to individuals experiencing domestic violence through phone calls and other communication channels.
- Assess client needs and connect them with appropriate resources, including shelter, legal aid, counseling services, and financial assistance.
- Develop safety plans with clients to help them mitigate risks and protect themselves from further harm.
- Maintain accurate records of client interactions and service provided.
- Collaborate with other staff members to ensure comprehensive support for clients.
- Participate in training and professional development opportunities to enhance skills and knowledge related to domestic violence intervention.
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