Client Retention Specialist
3 weeks ago
At Rent One, we're committed to delivering exceptional customer experiences and building long-lasting relationships with our clients. As a Client Retention Specialist, you'll play a vital role in helping us achieve this goal.
Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Client Retention Specialist. In this role, you'll be responsible for contacting clients via phone, serving as the primary point of contact between the client and the company, and managing past due accounts. Your goal will be to help clients get to ownership by providing best-in-class service while helping them find the right products and solutions that meet their needs and are within their budget.
Key Responsibilities- Contact clients via phone to discuss their accounts and provide assistance with rental/lease agreement renewal payments.
- Set daily collection goals and verify and maintain accuracy of customer information.
- Review sales rental orders for compliance and approval.
- Manage past due accounts, working with clients to get their accounts in good standing with a program they can afford and that will help them get to ownership.
- Act as a customer liaison, reselling the benefits of timely rental/lease agreement renewal payments.
- Assist other coworkers in the store during times of peak activity, absences, and planned time off.
- Previous rent-to-own experience is desirable, but not necessary (we train).
- Customer service, sales, call center, or collections experience in a retail environment is helpful, but not required.
- Must comply with drug-free workplace program and pass pre-employment drug screen and background checks.
- Must have a valid driver's license and maintain a driving record that complies with organizational standards.
We're committed to the success of our team members and offer opportunities for both personal and professional growth. Our benefits package includes:
- A competitive pay range with opportunities for bonuses and performance incentives.
- Multiple affordable medical plans to choose from.
- Dental, vision, and life insurance programs.
- Short/long-term disability, critical illness, and accident coverage.
- Paid time off, including holidays and vacation.
- Certified training programs, including a 12-day remote training class for every new hire.
- Five types of certifications offered to guide employees to the top.
- A 401(k) program with a company match.
- Reimbursement for education and gym memberships.
We're dedicated to helping our employees achieve their aspirations and cultivate a workplace culture rich with opportunities for professional and personal growth. A healthy work-life balance is promised, and we're committed to providing a supportive and inclusive environment for all our team members.
-
Client Retention Specialist
3 weeks ago
Newport, Arkansas, United States Rent One Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Client Retention Specialist to join our team at Rent One. As a Client Retention Specialist, you will play a critical role in helping our customers achieve their goals and providing exceptional service to drive sales and retention.Key ResponsibilitiesContact clients via phone and serve as...
-
Client Retention Specialist
3 weeks ago
Newport, Arkansas, United States Rent One Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Client Retention Specialist to join our team at Rent One. As a Client Retention Specialist, you will play a critical role in helping our customers achieve their goals and providing exceptional service to drive sales and retention.Key ResponsibilitiesContact clients via phone and serve as...
-
Client Relationship Associate
1 month ago
Newport, Arkansas, United States Rent One Full timeAbout the RoleWe are seeking a highly skilled Client Retention Specialist to join our team at Rent One. As a Client Retention Specialist, you will play a critical role in helping our customers achieve their goals and providing exceptional service to our clients.Key ResponsibilitiesContact clients via phone and serve as the primary point of contact between...
-
Client Relationship Associate
1 month ago
Newport, Arkansas, United States Rent One Full timeAbout the RoleWe are seeking a highly skilled Client Retention Specialist to join our team at Rent One. As a Client Retention Specialist, you will play a critical role in helping our customers achieve their goals and providing exceptional service to our clients.Key ResponsibilitiesContact clients via phone and serve as the primary point of contact between...
-
Client Relationship Associate
4 weeks ago
Newport, Arkansas, United States Rent One Full timeAbout the RoleWe are seeking a highly skilled Client Retention Specialist to join our team at Rent One. As a Client Retention Specialist, you will play a critical role in helping our customers achieve their goals and providing exceptional service to our clients.Key ResponsibilitiesContact clients via phone and serve as the primary point of contact between...
-
Client Relationship Associate
4 weeks ago
Newport, Arkansas, United States Rent One Full timeAbout the RoleWe are seeking a highly skilled Client Retention Specialist to join our team at Rent One. As a Client Retention Specialist, you will play a critical role in helping our customers achieve their goals and providing exceptional service to our clients.Key ResponsibilitiesContact clients via phone and serve as the primary point of contact between...
-
Disability Employment Specialist
4 days ago
Newport, Arkansas, United States Goodwill Industries of Arkansas Full timeJob SummaryGoodwill Industries of Arkansas is seeking a Disability Service Specialist to provide support and assistance to employees with disabilities in all areas related to gaining and/or retaining employment, career advancement, and financial stability.Key ResponsibilitiesFacilitate or directly provide career coaching assistance services to employees with...
-
Caregiver Assistant
16 hours ago
Newport, Arkansas, United States Gentiva Full timeAbout the RoleWe are seeking a compassionate and dependable Personal Care Attendant to join our team at Gentiva Personal Care. As a Personal Care Attendant, you will provide essential care and support to elderly and/or disabled individuals in their homes or places of residence.Key ResponsibilitiesAssist clients with daily living activities, such as personal...
-
Caregiver Assistant
2 weeks ago
Newport, Arkansas, United States Gentiva Health Services Full timeAbout Gentiva Personal CareGentiva Personal Care is a leading provider of home health and personal care services. Our mission is to deliver high-quality care and support to individuals in need, while also providing opportunities for growth and development for our caregivers.Job SummaryWe are seeking a Personal Care Attendant (PCA) to join our team. As a PCA,...
-
Nurturing Infant Caregiver
4 weeks ago
Newport, Arkansas, United States Wyndy LLC Full timeJob Title: Infant Care Near Part-TimeJob Summary:We are seeking a reliable and compassionate infant caregiver to join our team at Wyndy LLC. As a part-time infant care specialist, you will be responsible for providing nurturing care and support for infants in a safe and engaging environment.Key Responsibilities:Supervise and engage with infants to ensure...
-
Client Support Specialist
1 week ago
Newport, Oregon, United States Circle K Stores, Inc. Full timeWe are currently seeking a Client Support Specialist with adaptable availability for various shifts. This position is ideal for individuals who are eager to engage in a role that will not only challenge them but also allow them to demonstrate their client support expertise in a retail setting. Key Responsibilities: Provide exceptional service to our...
-
Client Service Specialist
4 weeks ago
Newport Beach, California, United States Corient Private Wealth LLC Full timeClient Service SpecialistCorient Private Wealth LLC is seeking a highly skilled Client Service Specialist to join our team. As a key member of our client service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.ResponsibilitiesProvide personalized service to...
-
Client Service Specialist
4 weeks ago
Newport Beach, California, United States Corient Private Wealth LLC Full timeClient Service SpecialistCorient Private Wealth LLC is seeking a highly skilled Client Service Specialist to join our team. As a key member of our client service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.ResponsibilitiesProvide personalized service to...
-
Client Service Specialist I
2 months ago
Newport, United States Umpqua Bank Full timeDescriptionAbout Us:Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It's an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under...
-
Client Service Specialist
1 day ago
Newport Beach, California, United States Madison Reed Hair Color Bar Full timeJob Title: Client Service Specialist, Hair Color BarAt Madison Reed Hair Color Bar, we are seeking a highly skilled and customer-focused Client Service Specialist to join our team. As a Client Service Specialist, you will be the face of our Hair Color Bar, providing exceptional guest experiences from arrival to departure.Key Responsibilities:Provide seamless...
-
Client Service Specialist I
2 months ago
Newport, United States Umpqua Bank Full timeDescription About Us: Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It's an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets...
-
Client Service Specialist
2 weeks ago
Newport Beach, California, United States Madison Reed Hair Color Bar Full timeJob DescriptionAt Madison Reed Hair Color Bar, we are seeking a highly skilled and customer-focused Client Service Specialist to join our team. As a Client Service Specialist, you will be the face of our Hair Color Bar, providing exceptional guest experiences from arrival to departure. Your primary responsibility will be to ensure that every guest feels...
-
Client Relations Specialist
1 month ago
Newport Beach, California, United States Jobot Full timeJoin a thriving packaging distribution company as a Client Relations Specialist.This Jobot Job is hosted by: Ryan PurdyAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $60,000 - $75,000 per yearAbout Us:We are a well-established packaging distribution company with over 15 years of consistent growth and...
-
Client Relations Specialist
1 month ago
Newport News, Virginia, United States Ferguson Enterprises Full timePosition Overview As a Client Relations Specialist, you will play a crucial role in ensuring customer satisfaction and fostering strong relationships with our clientele. Key Responsibilities Utilization of Technology: Efficiently operate our customer relationship management (CRM) system alongside our telecommunication systems. Customer Engagement:...
-
Employment Specialist
3 weeks ago
Newport News, Virginia, United States PeopleShare Inc Full timeEmployment Specialist Job DescriptionPeopleShare is seeking a highly skilled Employment Specialist to support job placement, career counseling, and client assessments in our community.Key Responsibilities:Assist clients with job search development, placement, and retention.Monitor work placements and community activities.Make referrals for supportive...
-
Employment Specialist
4 weeks ago
Newport News, Virginia, United States PeopleShare Inc Full timeJob Title: Employment SpecialistPeopleShare Inc is seeking a skilled Employment Specialist to support job placement, career counseling, and client assessments in our community.Job Responsibilities:Assist clients with job search development, placement, and retention.Monitor work placements and community activities.Make referrals for supportive services, such...
-
Senior Account Executive
1 day ago
Newport Beach, California, United States Client Giant Full time{"title": "Senior Account Executive", "description": "Unlock Your Sales PotentialAt Client Giant, we're changing the game in customer relationships. As a Senior Account Executive, you'll be at the forefront of driving growth and success for our clients.Key Responsibilities:Develop and execute sales strategies to drive revenue growth and expand client...
-
Employment Specialist
2 months ago
Newport News, United States PeopleShare Inc Full timePeopleShare is seeking an Employment Specialist to support job placement, career counseling, and client assessments in our community!*Apply now to this great opportunity by texting JOBS to 610-795-2775 or calling us at 757-873-6644 for immediate consideration!*Job Details for Employment Specialist: Schedule: Full-Time, Mon-Fri 8AM-5PM Pay Rate: $20-22/hr,...
-
Client Service Associate
1 month ago
Newport Beach, California, United States Citigroup Inc Full timeJob SummaryThe Licensed Client Service Associate is a key role that combines in-depth knowledge of financial services with a strong understanding of industry standards and practices. This position requires excellent analytical skills, the ability to communicate complex information effectively, and a high level of diplomacy. The successful candidate will work...
-
Senior Marketing Manager
3 weeks ago
newport beach, United States Client Giant Full timeROLE: SENIOR MARKETING MANAGERABOUT CLIENT GIANT:In today’s world, where every business is a commodity, the only true differentiator is how you make people feel. Client Giant revolutionizes the way businesses connect with both clients and employees by delivering personalized, thoughtful experiences that go beyond the ordinary. Through automated gifting and...
-
Senior Marketing Manager
3 weeks ago
Newport Beach, United States Client Giant Full timeROLE: SENIOR MARKETING MANAGERABOUT CLIENT GIANT:In today’s world, where every business is a commodity, the only true differentiator is how you make people feel. Client Giant revolutionizes the way businesses connect with both clients and employees by delivering personalized, thoughtful experiences that go beyond the ordinary. Through automated gifting and...
-
Senior Marketing Manager
1 week ago
Newport Beach, United States Client Giant Full timeROLE: SENIOR MARKETING MANAGERABOUT CLIENT GIANT:In today’s world, where every business is a commodity, the only true differentiator is how you make people feel. Client Giant revolutionizes the way businesses connect with both clients and employees by delivering personalized, thoughtful experiences that go beyond the ordinary. Through automated gifting and...
-
Digital Marketing Strategist
18 hours ago
Newport Beach, California, United States Client Giant Full timeRole: Senior Manager, Digital MarketingAbout Client Giant:We're a company that's revolutionizing the way businesses connect with their clients and employees. Our goal is to deliver personalized, thoughtful experiences that go beyond the ordinary. We help companies build genuine relationships, boost retention, and create unforgettable moments that foster...
-
Digital Marketing Manager
3 weeks ago
newport beach, United States Client Giant Full timeRole: Senior Manager, Digital MarketingABOUT CLIENT GIANT:In today’s world, where every business is a commodity, the only true differentiator is how you make people feel. Client Giant revolutionizes the way businesses connect with both clients and employees by delivering personalized, thoughtful experiences that go beyond the ordinary. Through automated...
-
Digital Marketing Manager
3 weeks ago
Newport Beach, United States Client Giant Full timeRole: Senior Manager, Digital MarketingABOUT CLIENT GIANT:In today’s world, where every business is a commodity, the only true differentiator is how you make people feel. Client Giant revolutionizes the way businesses connect with both clients and employees by delivering personalized, thoughtful experiences that go beyond the ordinary. Through automated...