Hotel Hospitality Specialist

3 days ago


Annapolis, Maryland, United States Schulte Companies Full time

About Us
Schulte Companies is a dynamic and growing hospitality company with a commitment to delivering exceptional guest experiences. We are seeking a talented Hotel Hospitality Specialist to join our team at our 126 West St location.

Job Description

As a Hotel Hospitality Specialist, you will be responsible for providing exceptional customer service, handling guest inquiries and complaints, and maintaining the overall quality of our hotel operations. You will work closely with our team to ensure that every guest feels welcome and valued.

About the Role

This is a fantastic opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills. You will have the chance to develop your skills and knowledge in a supportive and collaborative environment.

Responsibilities

  1. Greet guests and provide exceptional customer service
  2. Handle guest inquiries and complaints in a professional and courteous manner
  3. Process reservations and check-ins efficiently and accurately
  4. Assist with luggage and transportation as needed
  5. Maintain the cleanliness and organization of our lobby and common areas

Compensation and Benefits

The salary for this role is estimated to be around $42,000 - $52,000 per year, depending on experience. At Schulte Companies, we offer a range of benefits to support your career and personal well-being, including competitive pay, comprehensive health insurance, paid time off, and opportunities for professional growth and development.



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