Hospitality Team Member

3 weeks ago


Annapolis, Maryland, United States Schulte Full time
At Graduate Annapolis, we are seeking a skilled and enthusiastic Guest Service Representative to join our front desk team. As a key member of our team, you will be responsible for ensuring that every guest feels welcome and valued during their stay. Your primary duties will include greeting guests upon arrival, reviewing arrival lists daily, and preparing welcome amenities. You will also be responsible for escorting VIPs to their rooms, answering phone calls, and maintaining the front desk area to ensure it remains clean and organized. To be successful in this role, you must possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Prior customer service experience is preferred, as is a high school diploma or equivalent. We offer a competitive benefits package, including health insurance, life insurance, 401k plan, and paid time off. Our team members also enjoy discounts on hotel rooms, access to virtual mental health care, and participation in our Employee Assistance Program.

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