Customer Experience Specialist

5 days ago


East Elmhurst, New York, United States Jorge Leitman - State Farm Agent Full time
Job Description

We are seeking a highly motivated Customer Experience Specialist to join our team at Jorge Leitman - State Farm Agent. This exciting role offers an excellent opportunity for personal and professional growth, with a competitive salary of $45,000 - $60,000 per year.

Responsibilities:

  • Deliver prompt, accurate, and friendly customer service, ensuring customer satisfaction at all times
  • Engage in needs-based conversations to educate customers about insurance options and provide valuable guidance
  • Collaborate with the agent to establish and achieve marketing goals, contributing to the success of the team
  • Proactively generate leads, schedule appointments, and identify customer needs to promote relevant products and services

Qualifications:

  • Energetic, motivated, and eager to learn and grow in a dynamic work environment
  • Excellent communication skills, both verbal and written, with a strong focus on providing outstanding customer service
  • Ability to thrive in a fast-paced, goal-oriented setting
  • Self-starter with a proactive approach to problem-solving and a drive for success
  • Strong interpersonal skills and the ability to build rapport with customers
  • Interest in the insurance industry and a willingness to continuously learn and develop
  • Property and Casualty License (must be able to obtain)
  • Life & Health License (must be able to obtain)

We offer a comprehensive benefits package, including 401K, paid time off, and profit sharing. As a valued member of our team, you will have opportunities for advancement and career growth within Jorge Leitman - State Farm Agent.



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