Customer Experience Representative

4 days ago


East Meadow, New York, United States CarMax Full time

About this Opportunity

We are seeking a talented Customer Experience Representative to join our team at CarMax, where you will play a key role in delivering an exceptional experience for our customers. As a Customer Experience Representative, you will be empowered to provide guidance and support throughout every step of the customer's journey.

Key Responsibilities:

  • Provide exceptional customer service by guiding customers through the sales process, from initial contact to final sale or appraisal
  • Conduct vehicle condition assessments to ensure accurate appraisals and communicate information to customers
  • Check in and receive vehicles shipped to CarMax, complete daily inventory scanning and reconciliation
  • Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards
  • Create service appointments and review repair order invoices for retail service work performed

Purpose of the Role:

This is a dynamic retail sales environment where teamwork and effective communication are essential. You will work collaboratively with colleagues to meet goals and deliver a seamless customer experience.

Requirements:

  • Demonstrate exceptional communication skills and ability to build strong relationships
  • Show confidence in self, product, and company
  • Balance customer needs with business objectives when making decisions
  • Demonstrate strong team behaviors including integrity, respect, inclusion, fairness, and fun

Salary and Benefits:

We offer a competitive hourly rate of $18.50 - $27.70 per hour, plus comprehensive benefits including paid time off, sick leave, and holidays.

About Us:

CarMax revolutionized the auto industry by providing an honest, transparent, and high-integrity experience for customers. We pride ourselves on delivering exceptional customer service and building lasting relationships.



  • East Meadow, New York, United States Wal-Mart Stores , Inc. Full time

    About This Role: We're looking for a Customer Service Representative to join our team! As a key member of our front-end services team, you'll play a major role in delivering exceptional customer experiences and creating a positive impression for our customers.Responsibilities:Cashier and Front End Team MemberProvide excellent customer service by smiling,...


  • East Aurora, New York, United States Crosby's Full time

    Required Skills and QualificationsTo be successful as a Customer Experience Representative at Crosby's, you will need to possess excellent communication skills, both verbal and written. You should be proficient in basic math to handle cash transactions, shift reports, and vendor check-ins.You will also need to have visual acuity to check identification,...


  • East Meadow, New York, United States Wal-Mart Stores , Inc. Full time

    Cashier & Front End Services: A Rewarding Career Opportunity!About the Role


  • East Meadow, New York, United States CVS Health Full time

    About the RoleAs a Retail Store Associate at CVS Health, you will play a vital role in delivering exceptional customer experiences and driving business results. This is an excellent opportunity to grow your skills and advance your career in a dynamic and supportive environment.Key ResponsibilitiesDeliver outstanding customer service by actively listening to...


  • East Meadow, New York, United States Citigroup Inc Full time

    At Citigroup Inc, we are seeking a skilled Part-time Teller to join our team. As a key member of our branch, you will be responsible for delivering exceptional customer service and processing transactions with efficiency and accuracy.Key Responsibilities:Serve as the first point of contact for clients and provide a positive impression through friendly and...


  • East Meadow, New York, United States Wal-Mart Stores , Inc. Full time

    Job DescriptionThis Sales Associate role involves working in a fast-paced retail environment, providing excellent customer service, and contributing to sales growth. As a key member of our team, you will be responsible for fulfilling online customer orders, earning performance incentives, and adapting to varying schedules.Key Performance Indicators:Meet or...


  • East Meadow, New York, United States Walmart Full time

    Job SummaryWe are seeking a detail-oriented and customer-focused Retail Sales Representative to join our General Merchandise team at Walmart. As a key member of our team, you will be responsible for reviewing customer orders, locating and selecting merchandise on the sales floor, and ensuring accurate order fulfillment.About the RoleIn this role, you will...


  • East Meadow, New York, United States Walmart Full time

    Job Title: Retail Sales RepresentativeAt Walmart, you'll be part of a team that helps customers find the products they need. As a Retail Sales Representative, your key responsibilities will include:Review customer orders and locate merchandise on the sales floorEnsure customer orders are filled accurately and in a timely mannerProvide excellent customer...


  • East Brunswick, New Jersey, United States Planet Fitness Full time

    Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. In this role, you will be responsible for providing exceptional customer service to our members and guests, ensuring they have a positive and memorable experience at our gym.About the Gym:Planet Fitness is an American...


  • East Norwich, New York, United States Catalyst Marketing Group Full time

    About Catalyst Marketing GroupWe're a leading marketing agency representing a top telecommunications client in the Northeast. Our goal is to bring cutting-edge fiber-optic technology to those who rely on it for their day-to-day lives in a more accessible way.Job SummaryWe're seeking a skilled Customer Service Representative to offer face-to-face support on...


  • East Rochester, New York, United States Heritage Christian Services Full time

    Job Description:The Sales Associate Representative will work closely with the store manager to achieve sales goals, maintain store appearance, and provide exceptional customer service. This role requires strong communication skills, attention to detail, and a passion for delivering exceptional customer experiences.Key Responsibilities:Manage store displays,...


  • East Norwich, New York, United States Catalyst Marketing Group Full time

    Job OverviewCatalyst Marketing Group is seeking a skilled Customer Service Representative to join their team. As a key member of the organization, you will be responsible for providing top-notch customer service to clients in the telecommunications industry.This is an exciting opportunity to work with a leading company that specializes in fiber-optic...


  • East Northport, New York, United States Aldi Full time

    Job Title: Customer Service RepresentativeAbout the Job:We're seeking friendly and helpful Customer Service Representatives to join our team at ALDI. As a Customer Service Representative, you'll be responsible for providing top-notch customer service, responding to customer inquiries, and resolving issues in a timely manner.Key Responsibilities:Respond to...


  • East Aurora, New York, United States Rite Aid Full time

    Are you passionate about delivering exceptional customer service? Do you have experience working in retail or a similar environment? Rite Aid Corp. is seeking a Customer Service Representative to join our team at 190 Main Street. Estimated salary: $45,000 - $60,000 per year.Job Responsibilities:As a Customer Service Representative, you will be responsible...


  • East Aurora, New York, United States KWIK FILL Full time

    Join Our Team as a Customer Service Representative!Kwik Fill is looking for a dedicated and results-driven Customer Service Representative to provide exceptional customer experiences and drive sales growth. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing product recommendations. You will also be expected...


  • East Meadow, New York, United States CarMax Full time

    We are seeking a skilled Customer Specialist to join our team at CarMax. As a high-energy retail sales environment, we offer a dynamic and fast-paced work setting where you will have the opportunity to build strong relationships with customers and colleagues alike.About the RoleThis is a key position within our organization, responsible for providing...


  • East Syracuse, New York, United States KWIK FILL Full time

    Job Title: Customer Service RepresentativeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues in a professional and courteous manner.Key...


  • East Hampton, New York, United States James Grossi - State Farm Agent Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As an Agent Team Member, you will be responsible for establishing relationships with customers, following up on their needs, and providing them with exceptional service.We offer a competitive...


  • East Rochester, New York, United States KWIK FILL Full time

    We are seeking highly motivated individuals to join our team as Customer Service Representatives. In this role, you will be responsible for providing excellent customer service, operating the cash register, and maintaining store appearance.Responsibilities:Provide top-notch customer serviceProcess customer transactions accurately and efficientlyMaintain a...


  • East Meadow, New York, United States Canon Solutions America Full time

    About the Opportunity: We are seeking an experienced Senior Account Executive to join our Workplace Technologies & Services team. This role will focus on selling Canon's world-class hardware and software technology-based solutions to a dedicated marketplace, solving key business challenges and promoting the Future of Work.Your Impact:Master innovative...